Manager, Consultant
Resume:
Jack J. Lafler
Cortland, NY. **045
********@*****.***
Professional Profile
Dedicated manager with demonstrated sales ability, exceptional leadership and project management/project planning skills, knowledge of leading edge technical skills, and presentation skills in large and small venues, employee training/motivation.
Adept analysis of systems/procedures leading to maximum productivity, increased profitability
Demonstrated ability to establish credibility and trust with industry clients.
Entrepreneurial management style; ability to effectively plan, coordinate, meet deadlines of multiple projects in a fast paced, demanding environment.
Experience in partnering closely with, and presenting products to, C level executives.
Consulting, conceptualizing, developing, implementing solutions to challenging industry issues.
Team player with demonstrated ability to work well with others to achieve a common goal
Over 15 years of experience with a sound understanding of all facets of the printing industry.
Professional Experience
Hiflex Corporation, NA, Ashland, NY 2008 - present
Global web2print, MIS/ERP systems for print/media
Product Application Specialist
Product Presentation and Demonstration of MIS suite of products, including Webshop, E-business products. Print estimating/production, Print business analysis, MIS/ERP implementation,
Project Management, Training new clients/ ongoing training support/troubleshooting. Liaison between HIFLEX and its vendors. Trade Show demonstrator.
Key Projects and Accomplishments
Designed and developed training manual and training program for new clients
Implemented full CRM functions for salespeople at HIFLEX
Lead demonstrator at Print 08, 09 and Print Canada 09; Main Theater demonstrator at Print 09
Over 200 demonstrations to C level executives including Worth Higgins, RP Graphics, Clemson University
Effectively trained 6 sets of new clients on the use of HIFLEX software
Personally responsible for 2 sales in 2009 with a sales volume of $1.5M
Vanguard Printing LLC, Ithaca NY 2006 - 2008
Commercial Lithographic Printers with annual sales of $20M
Senior Estimator/Estimating Manager
Worked with a selected team to help the financial advisors whom were sent to ensure the sale of Wilcox Press to Vanguard.
Reevaluated the teams, redistributed personnel into several different roles Captured 10 % Wage reduction by head count and removing unneeded positions.
Set up and built with the programming team and enterprise system to handle Estimating and Order entry.
Worked directly with the new President of Vanguard to retain and manage key accounts.
Worked directly with the 2 new Sales Vice Presidents to ensure sales goals could be met.
Directly worked with all major accounts along with the President to ensure the sales volume increased.
Wilcox Press Ithaca NY 2001 – 2006
$36 million web offset printing facility
Technical Services Manager
Responsible for estimating, customer service, order entry, paper purchasing. Worked closely with
All aspects of planning, production and finance. Determined market pricing levels and production specifications for estimates. Personally responsible for high profile/high volume sales clients.
Hired and trained employees managed the performance of over 50 employees.
Danner Press, Canton OH January 2001 – May 2001
Premier commercial printing company in North America, $50M in annual sales
Consultant / Senior Estimator
Consulted in areas of production planning, estimating, scheduling, and plant work flows; researched, developed a forward thinking plan to increase sales, profitability, productivity and waste management. Documented and presented proposal to management.
Wilcox Press, Ithaca NY 1997 – 2001
$36 million web offset printing facility
Estimating Manager
Responsible for implementing MIS system encompassing scheduling, production, estimating, billing. Managed staff of 4. Training new estimators, production staff.
Key Projects and Accomplishments
Responsible for implementing Prograph print management technology plant wide in 6 months; worked with Prograph to become a successful beta site.
Managed and sold house accounts with revenues of $20M; grew accounts 9% per year
Designed, implemented and sustained communication strategies between sales & production to maximize efficiency and profitability.
JML Transport and Excavating, 1992 – 1997
Transportation & excavation company startup
CEO, Business Operations Manager
Managed a successful small business from initial start up to $2.6M annual sales. All aspects of business and operations, sales and management. Seven employees.
Operated Heavy equipment as well as logging over 1 Million Miles with excellant safety record
Other Experience
Sullivan Lithography, Endicott, NY
Commercial offset lithographers, sheet fed boutique printer
Plant Manager
Oversaw daily operations including production, estimating, scheduling systems.
Key Projects and Accomplishments
Designed and implemented scheduling system using Excel and Visual Basic
Increased overall productivity by over 45%; increased revenues by 18%
Midstate Lithography, Endicott, NY
Commercial offset printers
Production Coordinator/Plant Scheduling/Customer Service/Estimating
Serviced key accounts personally. Oversaw all of production control for owner/president, collected performance data and implemented new procedures to increase overall profitability.
Key Projects and Accomplishments
Analyzed existing business systems and suggested reforms leading to over $8M more revenue with 22% fewer people
Decreased employee base, from three to two shift operation, increasing profit levels by 30%
Offset Paperback Manufacturers, Inc, Dallas, PA
Book publisher with annual revenues of $77M; division of Bertelsmann Inc
Account Representative
Estimating and Production for 30+ publishers including Harper & Row, Bantam Books, Redbook; Cosmopolitan Books.. Worked directly with production coordinators, customer service, estimating.
Key Projects and Accomplishments
Implemented procedures to accurately record waste, make ready, run speed, overall production.
Increased profitability by 11% by revitalizing systems and procedures to improve production flow.
Glenbard Graphics, Carol Stream, IL
Lithographic printers with revenues of $25M; sheet fed/web printer
Customer Service/Estimating
Supervised customer service dept of 6; oversaw accounts for president of company; over $13M in sales; Grew house sales from 13M to 22M in 5 year period. New standards, procedures and
Processes; procedural analysis
Key Projects and Accomplishments
Increased profitability by over 18% in 5 years by reviewing, setting new standards/work flows
Education/Training
Communication Arts & Sciences – Western Illinois University, Macomb,IL.
Liberal Arts – Harper Junior College, Palatine, IL
Kellogg Leadership Program, SUNY, Binghamton, NY
Special Experiences
Little League Coach 15 Years
Midget Football program Coach 15 years
HOG Owner Group Local Chapter President 3 years
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