Customer Service Assistant
Resume:
Lisa Winkhaus
Columbus, Ohio 43204
Phone: 614-***-****
Cell: 614-***-****
E-Mail: m3b61k@r.postjobfree.com
Career Overview
Reliable Customer Services Representative with strong ability to establish rapport with clients.
Core Strengths
Listening skills
Strong organizational skills
Excellent communication skills
Fast learner
Courteous demeanor
Energetic work attitude
Large cash/check deposits
Store maintenance
Telephone inquiries
Accomplishments
Kaplan College
2010 Graduate with a Medical Assisting Diploma
Customer Service
Consistently received positive feedback from customer's and created repeat business by developing long-term relationships with customers.
Handled guest complaints, maintaining a positive experience for all.
Work Experience
November 2004 to January 2012
Army Navy Garrison Columbus, Ohio
Bartender
Trained/Managed employees for food, beverage and maintenance operations
Multi-tasked on a daily basis by handling multiple orders at one given time
Developed ability to work in a high pressured and fast paced environment
March 1999 to March 2004
Wal-Mart Vision Center Columbus, Ohio
Optician Assistant
Provided exceptional patient care
Obtained and recorded patient history
Preformed pre-eye exams per the doctors guidelines
Telephone technique/management
Prescription authorizations/Prescription call-ins
July 1995 to December 2003
Franklin County MRDD Columbus, Ohio
Transportation Assistant
Instructed students with special needs
Applied hands on CPR and First Aid
References
Available upon request
Contact this candidate