Customer Service Assistant

Lisa Winkhaus

**** **** ******

Columbus, Ohio 43204

Phone: 614-***-****

Cell: 614-***-****

E-Mail: ************@*****.***

Career Overview

Reliable Customer Services Representative with strong ability to establish rapport with clients.

Core Strengths

Listening skills

Strong organizational skills

Excellent communication skills

Fast learner

Courteous demeanor

Energetic work attitude

Large cash/check deposits

Store maintenance

Telephone inquiries

Accomplishments

Kaplan College

2010 Graduate with a Medical Assisting Diploma

Customer Service

Consistently received positive feedback from customer's and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive experience for all.

Work Experience

November 2004 to January 2012

Army Navy Garrison Columbus, Ohio

Bartender

Trained/Managed employees for food, beverage and maintenance operations

Multi-tasked on a daily basis by handling multiple orders at one given time

Developed ability to work in a high pressured and fast paced environment

March 1999 to March 2004

Wal-Mart Vision Center Columbus, Ohio

Optician Assistant

Provided exceptional patient care

Obtained and recorded patient history

Preformed pre-eye exams per the doctors guidelines

Telephone technique/management

Prescription authorizations/Prescription call-ins

July 1995 to December 2003

Franklin County MRDD Columbus, Ohio

Transportation Assistant

Instructed students with special needs

Applied hands on CPR and First Aid

References

Available upon request

Contact this candidate