NI MADE SRI WIDHYANINGSIH
Chichi Satria
TIAN BAO XING YUAN XUAN
Building 3-2-1302
TEDA TIANJIN 300457
CHINA
Mobile Phone No. +861**********
*******@*****.*** / ******.***@*****.***
EDUCATION
1990 – 1993 HOTEL ADMINISTRATION PROGRAM DIPLOMA III)
Hotel & Tourism Training Institute, Nusa Dua, Bali, Indonesia
EXPERIENCE
2011 to the present date Director of Events of Warner International Golf Club
No. 1, Nanhai Road, Teda – Tianjin, PR China
Job Description
1.To manage and supervise all aspects of an event with the core focus on Social and Non Social Events; be it large scale or small scale.
2.To arrange events banquets, corporate annual functions and parties.
3.To properly arrange for travel of guests to the venue, rooms reservation, and food arrangement.
4.To make essential arrangement regarding booking of the venue, coordinating with Food & Beverage Department, Golf Department, Rooms Department, and choosing related vendors.
5.To make essential arrangement regarding booking of the venue, coordinating with Food & Beverage Department, Golf Department, Rooms Department, and choosing related vendors.
6.To ensure for executing any possible event smoothly.
7.To exposed all Club events into in-house Media (Club Newsletter) and Public Media (Public Newsletter)
8.To market Event, Promotions and in-house Advertising.
Responsibilities
Planning, organizing, and coordinating the event to ensure a successful outcome.
The job duties and responsibilities will include, but not be limited to the following:
1. Communicating with the client about their wishes for the event.
2. Planning the event and preparing the event budget.
3. Establishing the dates for the event.
4. Developing a comprehensive checklist of all required actions, responsible party, and deadlines.
5. Identifying venues for the event, among others the ceremony, reception, banquet, and activities, menu planning, hiring related vendors.
6. Developing Event Themes.
7. Selecting related decoration, equipment, and supporting details related to the event themes.
8. Arrange transportation, rooming lists, activities details, program and itinerary.
9. Preparing guest lists and seating arrangement.
10. Managing and supervising contractors, caterers, and other related vendors.
11. Ensuring the events meets all health, safety, security and building standards.
12. Continual liaising with client over the course of planning and the event itself.
13. Trouble shooting and problem solving.
14. On-site event management on the day of event.
Staff Management and Development:
1. Lead and direct the professional and personal development endeavours of staff,
through sending them for relevant in-house / external training courses, performance
evaluations, special projects and increased work responsibilities.
2. Direct and map out a succession plan and career pathway for each team member in
order to provide clear direction for growth and improvement in performance and
contributions to overall success of the Department.
3. Recruit, hire, and train new staff that can complement the current team in order to bolster the quality of operations and service delivery.
Events
March 2011
1st Members Golf Tournament
Luxury Car Show Case & HD Snap Shot Contest : Lamborghini Gallardo
April 2011
Easter Party
May 2011
3rd Teda Expatriate Community Charity Party
June 2011
2nd Members Golf Tournament
Luxury Car Show Case & HD Snap Shot Contest : Bentley
Teda International School Dinner Party
Maple Leaf International School Dance Party
July 2011
Warner Wedding Fairways
September 2011
Novo Nordisk Gathering Dinner
Luxury Car Show Case & HD Snap Shot Contest :Mercedes Benz
Luxury Car Show Case & HD Snap Shot Contest :Ferrari California
Warner 13th Anniversary Mid Summer Bash
Diplomatic Friendship Golf Tournament
November 2011
Friendship Golf Tournament with Luxury Car Show Case : Maserati
December 2011
Warner Children Christmas Party
Jun 2010 to Feb 2011 Director of Hotel & Spa (Pre-opening Project)
Warner Lake Forest Garden – Spa Hotel Project
Tianjin – PR China
Job Description
1. Concept
- Develop concept outline
- Function concepts
- Spa themes showing individual treatment rooms, baths, and other function areas.
2. Cost Planning
- Develop Business Plan for the Hotel & Spa including detailed cost estimates, revenue projections, and other financial planning.
3. Spa Components & Treatments
Define components of the spa including:
- Details for treatment rooms and equipment are mentioned in the Business Plan as well as at the Capital & Operational Costs estimation
- Mineral water baths and facilities base on Company Research
- Lighting, plumbing, electrical and ventilation needs
- Planning of materials used in the facilities; as well as general aesthetics.
- Develop spa treatments appropriate for the spa.
4. Design Planning.
Assist company designers in planning the interior space and functions areas, circulation areas, and exterior spaces.
5. Operations Development and Implementation.
Develop an operations plan for the Hotel & Spa, including :
- Budgeting
- Organization chart and job descriptions
- Staff recruitment & Staff compensation
- Standard operating procedures (SOPs) for areas such as guest procedures, locker room procedures, logistics, and other operational procedures.
- Recruit key personnel for the Hotel & Spa.
- Determine Hotel & Spa prices
- Develop Spa Menu
- Establish operations budget and planning based on revenue projections.
6. Marketing and Merchandising.
- Assist the Director of Sales and Marketing to develop a sales and marketing plan, and creates marketing and public relations material.
- Develop merchandising plans appropriate for the Hotel & Spa.
7. Training.
- Establish and execute a recruitment and training program for Hotel & Spa employees.
8. Oversee Hotel & Spa Opening.
- Manage and oversee all aspects of the opening of the Hotel & Spa.
2003 - 2009 Managing Director of Adi Daya Nusa Event Organizer (Self Employment)
Surabaya – Indonesia
Job Description
1.To manage and supervise all aspects of an event with the core focus on social and non social events; be it large scale or small scale.
2.To arrange events banquets, corporate annual functions and parties.
3.To properly arrange for travel of guests to the venue, rooms reservation, and food arrangement.
4.To make essential arrangement regarding booking of the venue, coordinating with related vendors.
5.To ensure for executing any possible event smoothly.
6.To arrange media exposure.
Responsibilities
Planning, organizing, and coordinating the event to ensure a successful outcome.
The job duties and responsibilities will include, but not be limited to the following:
1. Communicating with the client about their wishes for the event.
2. Planning the event and preparing the event budget.
3. Establishing the dates for the event.
4. Developing a comprehensive checklist of all required actions, responsible party, and deadlines.
5. Identifying venues for the event, among others the ceremony, reception, banquet, and activities, menu planning, hiring related vendors.
6. Developing Event Themes.
7. Selecting related decoration, equipment, and supporting details related to the event themes.
8. Arrange transportation, rooming lists, activities details, program and itinerary.
9. Preparing guest lists and seating arrangement.
10. Managing and supervising contractors, caterers, and other related vendors.
11. Ensuring the events meets all health, safety, security and building standards.
12. Continual liaising with client over the course of planning and the event itself.
13. Trouble shooting and problem solving.
14. On-site event management on the day of event.
Events
Approximately 100 Social and Non Social Events, among others for :
- Wedding & Gathering
- Meeting & Corporate Events
- Product Launching
- Travel Planning
1998 - 2002 Merchandiser for COOP Indonesia (Former : Intergroup Far East Ltd.)
Surabaya – Indonesia
Job Description
1.To source products from coverage sourcing area among others Indonesia, Malaysia, and Singapore.
2.To Provide Product Offer and details to be send to buyers in 4 buying seasons.
3.To arrange seasonal product offer presentation to buyer.
4.To properly arrange for travel of buyers to appointed Company / Facotory for the next buying seasons.
5.To make essential arrangement regarding Product offer, production time, packaging details, and shipment details.
6.To conduct quality control before trucking, and makes sure of the shipment and arrival time to product ordered.
7.To make sure of the after shipment payment settlement.
Responsibilities
Planning, organizing, and coordinating the product elevation from sourcing, product
Offer, presentation, quality control, and shipment.
Product Responsible
Outdoor & Indoor Home Decorations
Plus / stuffed & inflatable Toys
LANGUAGE
Indonesian Native speaker
English Spoken and written Fluent
Chinese Spoken Beginner
INTEREST
Lifestyle
-Luxury Cars & Yacht
-Fashion, Jewelry, and Time Piece
-Wine & Cigar
Leisure Resorts, Spa and Fitness, and its related activities.
SKILLS
Overall Proficiency in Implementation Customer Relationship Management
Proficiency in Software packages on Microsoft such as Word, Excel and Power Point
Familiar with e-mail and internet
PERSONAL
Detail Sex Female
Citizenship Indonesia
Marital Status Married
Teda, Tianjin January 2012