Professional
Resume:
Teresa L. Cortez
**** ****** ***** ** *****, CA *2021 619-***-****
Objectives To acquire a challenging customer service position with a well-respected well-established company where my reliable and consistent customer as an
service skills and attention to accuracy and detail will bebe an asset and utilized to further the reputation of the company in the
marketplace.
Education Agoura High School
1975 to 1979 Agoura, CA
Achieved GED
January 2001 to Court Reporting Institute
August 2006 8665 Gibbs Drive Ste: 204
San Diego, CA 92123
Enrolled in stenography classes, level 200/225.
Highest speed test passed: 180 4-Voice.
Courses completed with 4.0 GPA:
English 1 & II
Vocabulary 1 & II
Legal Terminology 1 & II
Medical Terminology 1 & II
Case CATalyst 3.4
Application Software: Microsoft Works, Word Processor,
Steno Case CATalyst 4 version 5, and Aristocrat Translation Systems.
Employment
2006 to 2007 ASI
6520 W. 110th Street Ste: 202
Overland Park, KS 66211
Job Titles: Leads generator and Personnel
Duties: Generating business leads for the sales department and
setting up appointments from resume candidates for the personnel
department.
1996 to 1998 Billie Clarke’s Answering Service
2560 1st Avenue
San Diego, CA 92021
Job Title: Call Center Operator
Duties: Answered calls on multiple lines on PBS System, text
messaging, voicemail, handled client accounts, and problem solving.
1993 to 1996 California Marketing
8352 Clairemont Mesa Boulevard
San Diego, CA 92117
Job Title: Telemarketer
Duties: Placed over 200 outbound calls per day to businesses for
magazine renewals.
References Mrs. Sharon Roberts
Court Reporting Institute
8665 Gibbs Drive Ste: 204
San Diego, CA 92123
Joann McCoy
Senior Manager
ASI
Caroline Balistrarie
Manager
Angel Animal Clinic
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