I’m fluent in English and Spanish and I’ am able to manage Microsoft W
Resume:
Lucinda Galvez ‘s Resume
**** *********** ** *******, ** 76022
*********@*****.***
Profile
•Graduated from Euless Trinity High School in 2009
•Fluent in English and Spanish and technically proficient in Microsoft Word, Excel, Power Point and Microsoft Outlook.
Experience
QVL Pharmacy Holdings Inc [09/2011 - Present]
•My Hire date here was [10/2009 – 02-2011] I left for maternity leave during this time.
•My position was a call agent I was gated for outbound and inbound calls which consisted of patients requesting for medications from their medical providers and I will follow up with the customer to make sure they received their medication
•I perform the best I can in Customer Delight and I also informed customers of the benefit of using the QVL Pharmacy service
•I was an Administrative representative as well which my duties included data entry for the patients information, received all faxes that were sent to my location from medical providers’ offices and filled all pharmacy requests.
Avalon Dry Cleaners [06/2008 -09/2008]
•Position as a cashier and developed great communication skills and customer service
•Tagged in clothes for customers and assisted with their requests.
Education
Euless Trinity High School – Euless, Texas [08/2005- 05/2009]
•When I was in high school I took college courses that included medical terminology and pharmacology.
Skills I’m fluent in English and Spanish and I’ am able to manage Microsoft Word, Excel and Power Point. Love to get along with customers, understand the customers and their needs. Thank You
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