general manager

Jorge Figueiredo

** ******* *****, *******, ** **701

Phone: 914-***-****

E-Mail: *******************@*****.***

Summary

A dynamic, results oriented Restaurant Manager with FOH &BOH offering leadership to drive sales and profitability with a strong consistency to achieve performance goals both with both management and guests.

Experience

Manager, The Olde Stone Mill, Tuckahoe, NY December, 2008 - present

• New owner brought me in to successfully turn the failing restaurant around.

• Contributed to the growth and profitability of the restaurant working side by side with the owner and Chef.

• Took charge of all hiring, training, coaching, appraising and scheduling staff while building teamwork.

• Developed a great reputation for our catering department more than doubling to 200 annual bookings.

• Stabilized liquor and payroll costs by seven percent while adding special functions from opera night to wine dinners.

• FOH and BOH management with open and close responsibilities.

• Responsible for menu changes.

General Manager, Broadway’s Café, Mamaroneck, NY April, 2003 – November, 2008

• Ran all day-to-day functions of five cafes and two gift shops from all purchasing, menu planning, pricing and marketing.

• Manage catering for family functions and in-house administrative functions.

• Manager, Night Cap Lounge, Bronx, NY September, 2002 – April, 2003

• Ran daily functions of lounge including FOH and BOH management.

• Took charge of all hiring, training and scheduling.

• Cash management and P&L turning the lounge into a profitable business while maintaining safety.

• Stabilized liquor by monitoring accuracy and portion control lowering liquor costs by over eight percent.

Manager, Eastchester Fish Gourmet, Eastchester, NY March, 1999 – September, 2002

• Contributed to the growth and profitability of the restaurant.

• Took charge of all hiring, training, scheduling, booking of parties and daily maintenance.

• Developed a great reputation for our community involvement.

• Stabilized and cut liquor and payroll costs by over ten percent while increasing revenue by over twenty percent.

• Successfully placed in the top 20 lists for Zagats Westchester Book and positive reviews in the Westchester Journal News and NY Times.

Education

Westchester Community College June 1986

AA – Hotel and Restaurant Management

Skills

Computer Skills: Microsoft Word, Excel, Micros, Aloha

Certified T.I.P.S. and Food Handling Course

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