VIJAY PANDEY
OBJECTIVE
TO work in a growth oriented environment, which will best utilize my educational, analytical, technical skills and enhance my knowledge. As well as being asset to the organization that I work with.
EXPERIENCE
June -27- 2011 to-31-05-2012 Friends Color ImagesPvt. Ltd
Designation-Key Account Manager
Job Profile
Handling the end to end process of printing & dispatch for the client “Edelweiss Tokio Life Insurance Ltd” & “Rcom Ltd”.
Co-ordinating with departments such as Production, Graphics, QC, dispatch, etc for proper execution of job.
Providing resolution for client’s queries.
Preparing MIS for client.
Sharing MIS to management.
Managing the team.
Achieving the printing & dispatch TAT.
Developing pre-printed stationery.
Keeping track of delivery/distribution channel.
o Dispatch Management & Courier Management
o Co-ordination with various printing / encoding / stuffing vendors.
o Customer support with regard to Policy & Bill Print Management.
o Preparations of MIS reports above activities are handled for the following Clients / Products.
o Organizing Daily Pickups & Deliveries of all Major Customers.
o Looking after dispatch of materials according to purchase order and ensuring timely delivery of the same.
o Follow up with client with regard to after sale service.
o Attending walk-in clients and assisting them as per their requirements.
o Other clerical work such as drafting business letters and other routine correspondence.
Aug 10 – 26 June 2011 Loyalty Management Insights Network & Exchange Pvt. Ltd
Executive –Operations, MIS Executive
Customer and progam data cleansing.
Back office operation and marketing dep.
Suporting team members in documentation or organizing corporate.
preparation mis,Tracking of all logistics for dispatch & RL.
Job Profile
Handling the Application Processing & Cards Issuance part also, thereby receiving the card applications across India and processing them in the agreed stipulated time.
Back-Office operations like Card Dispatching & Monitering Card Delivery, Database updation & Web Uplotation were added among the deliverables thereby giving charge of the end-to-end Mycard, Card operations.
Handle the entire Card Issuance operations of MyCard.
Below mentioned details.
o Dispatch Management & Courier Management
o Co-ordination with various card printing / encoding / stuffing vendors.
o Customer support with regard to Card Management.
o Preparations of MIS reports above activities are handled for the following Clients / Products.
o Organizing Daily Pickups & Deliveries of all Major Customers.
o Looking after dispatch of materials according to purchase order and ensuring timely delivery of the same.
o Follow up with client with regard to after sale service.
o Other clerical work such as drafting business letters and other routine correspondence.
June 07 –31 March 2010 Efkon group of India,Sanpada, Navi Mumbai
Executive –Operations
CLIENT :: HPCL & ICICI
Job Profile
Coordination with regional offices of ICICI & HPCL for Application Inward, Card Dispatch & Courier Management
Handling the Application Processing & Cards Issuance part also, thereby receiving the card applications across India and processing them in the agreed stipulated time.
Back-Office operations like Card Dispatching & Monitering Card Delivery, Database updation & Web Uplotation were added among the deliverables thereby giving charge of the end-to-end Smart ,DT, DS, Card operations.
Handle the entire Card Issuance operations of DRIVE TRACK Card cards of HPCL.
Below mentioned details.
o Application Inward & Application processing.
o Card Issuance, personalization .
o Dispatch Management & Courier Management
o Co-ordination with various card printing / encoding / stuffing vendors.
o Customer support with regard to Card Management.
o Preparations of MIS reports above activities are handled for the following Clients / Products.
o Organizing Daily Pickups & Deliveries of all Major Customers.
o Looking after dispatch of materials according to purchase order and ensuring timely delivery of the same.
o Follow up with client with regard to after sale service.
o Attending walk-in clients and assisting them as per their requirements.
o Other clerical work such as drafting business letters and other routine correspondence.
Oct 2005-May 2006 worked as sales executive in with IDBI bank (DAS)
EDUCATION
Passed S.S.C. From Up Board - March 2003 With II Class.
Passed H.S.C. From Up Board – March 2006 With II Class.
Passed T.Y.B.A. From Purvanchal University Varanasi 2009.
HOBBIES
Working with Excel & Access, Playing and watching Cricket.
E-MAIL *****.********@*****.**.**
HOUSE NO 485 KRISHNA KUNJ APPARTMENT 2ND FLOOR ROOM NO – 203 SECTOR – 11 VASHI
NAVI MUMABI – 400705
MOBILE NO – 983-***-****