Retail Management

Nancy Van Manen

**** ********* ******

Port Charlotte, Fl 33952

Phone Home 941-***-****

SUMMARY OF QUALIFICATIONS

- Over 10 years experience in sales, customer service, data processing, management and supervising. Worked in a fast-paced retail environment.

- Over 8 years experience in the medical field working in a stressful hospital environment. Knowledge of medical terminology.

- Strengths: Flexible and reliable, detail oriented, fast learner, organized with good communication skills. Able to problem solve and work independently. Willing to begin in an entry level position.

EMPLOYMENT

1997-2008 Manager/Cook/Sales

Close To Home Deli

1270 Bay Street, Staten Island, NY 10305

Interviewed, hire/fire, supervised, and trained all employees, managed the purchasing and negotiating of deals and discounts, planned and implemented catering, cooked, worked in a fast paced environment. Cashier work as well as lotto, faxed, filed, inventory control, organized daily tasks. Data Processing used Microsoft Office and Microsoft publishing.

2005-2006 Emergency/Admitting Registration Clerk

Charlotte Regional Medical Center

809 E Marion Avenue, Punta Gorda, FL 33950

Registered patients for emergencies as well as admissions and testing. Experienced in the PBX department, calling necessary medical personnel, directing calls. Requested and processed payments and Data Processing.

1989-1997 Emergency/Admitting /Medical Records Clerk

Bayley Seton Hospital

75 Vanderbuilt Avenue, Staten Island, NY 10304

Held a clerical position during the midnight shift, for 3 departments. Knowledge of medical terminology, some diversified duties included: registration for emergency room visits, admitting patients, retrieving charts from medical records, answering phones, called in emergency team when needed, processing paperwork for patients (blood work, x-rays, admitting/billing forms, coded discharge diagnosis etc.), called for bed availability at times physically went to each floor, Processed Death Certificates, allocated doctors to patients, contacted Doctors and gave admitting information.

EDUCATION

1981-1985 Business High School Diploma, ST. Johns Villa Academy, Staten Island, NY

1985-1986 Word Processing Certificate, The Cittone Institute, Edison, NJ

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