Accounting and Customer Service
Resume:
Sherry G. Brown
Waynesboro, Virginia 22980
WORK HISTORY
StellarOne Bank Staunton, VA
August 2008-July 2009
Client Contact Center Associate
• answering inbound calls in call center environment
• assisting customers with questions concerning accounts, online banking, bill pay, telephone banking, CDs, investments and other banking services
The News Virginian Waynesboro, VA
March 2006-August 2008
Circulation Clerk
• handling customer complaints by phone and in person
• selling and setting up new subscriptions
• day end report processing
• processing payments
• switchboard relief
UVA Medical Center Charlottesville, VA
August 2005-March 2006
Eligibility Specialist
• processing applications for financial assistance
• verifying income and assets
• answering questions about financial screenings and self pay accounts
Waynesboro YMCA Waynesboro, VA
May 2002-June 2005
Business Manager
• recording daily cash receipts and disbursements
• accounts payable
• payroll
• bank statement reconciliation
• preparation on monthly financial statements
• monthly financial presentation to Board of Directors
NTELOS Inc. Waynesboro, VA
June 1996-April 2002
Cash Administrator
• clerical support of the Accounting Department
• keying of journal entries
• coordinating monthly closing schedule
• reconciling daily cash receipts from all subsidiaries including retail store locations
• cash management and reconciliation of 18 bank accounts
• general ledger reconciliations
• working with Chief Financial Officer on investments and borrowings
• assisting Accounts Payable with coding and keying of invoices and checking receipt of materials
• switchboard relief
• processing outgoing mail
ADDITIONAL WORK EXPERIENCE
• balancing daily cash and bank deposits
• billing and collections
• quarterly reports, W-2s, 1099s
• accounts payable, accounts receivable, payroll
• event staffing/event security – Unarmed Security Officer certification from DCJS
SOFTWARE EXPERIENCE
• Microsoft Office including Excel, Word and Outlook
• Peachtree
• Quickbooks
• J D Edwards
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