Administrative Assistant

Bess Schmitt

**** * **** ***.

Westminster, CO **030

303-***-****, 310-***-**** cell

*******@*****.***/***********@*.***

Summary

Qualified, experienced and motivated individual possessing leadership experience, organizational skills and computer certifications. Strong interpersonal communications skills focus on leading by example and positive outlook has been essential in prior employment success. Skilled and am certified in Microsoft Word 2007, Excel 2007 and PowerPoint 2007. Experience in Records and Information Management.

Areas of Expertise

• Customer Service

• Product Organization/Storage & Display

• Layaway Cashier

• Microsoft Word 2007, certified specialist

• Microsoft Excel, Access, PowerPoint, Outlook trained

• Records and Information Management

Experience

Wal-Mart Stores 2003-2007

Layaway Cashier, Store 2960

Advanced to Layaway Cashier after five months of employment, earned through merit.

Responsible for support of and addressing customer’s needs in the Layaway department.

• Set up customer accounts.

• Stored and logged merchandise location into computer, through both keyboard and handheld devices.

• Tracked customer accounts and notified customers for deadlines.

• Responsible for development of new strategies to streamline and add efficiency for the holiday season.

Schmitt’s Office Training Center 2000-2003

Owner/Manager

Organized an office skills training center in Uitenhage, South Africa.

Shortly after arriving in Uitenhage, South Africa I saw a great need for training for the local people to help lift them from poverty.

• Held classes daily

• Taught basic office skills

• Assisted participants in finding employment placed 75% in jobs.

A Keeper of the Cave, Inc. 1995-1999

Owner/Manager

Started up a house cleaning company, quickly grew to a staff of 15 employees.

Shortly after arriving in Colorado Springs, Colorado, I was dissatisfied with the local house cleaning companies, so I started my own and trained employees in my home before sending them out to customers.

• Trained new employees housekeeping skills

• Scheduled customers, employees, and supervised staff

• Responsible for payroll taxes and forms, (940, 941, 945, W-2, W-4, etc.)

• Developed team managers and supervised them

• Grew into many large contracts with Realtors and Estate Executives

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