Customer Service High School

Angela M. Tobias

**** ***** **** **** #****

Rochester Hills, MI 48309 Home: 248-***-****

******.********@*****.***

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Objective

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• My goal is to secure a stable position where I will use and enhance my current customer service, computer, and clerical skills. I would like to gain experience while benefiting the company I work for.

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Skills

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• Excellent Communication Skills: Outgoing, optimistic, and professional personality. Customer service oriented; prompt, polite, and accommodating.

• Computer Literate: Proficient with Windows OS. Trained in Microsoft Office (Excel, Word, and PowerPoint.) Some experience with in Flash, Fireworks, Dreamweaver, and Windows Movie Maker. Able to type 80 WPM.

• Excellent Organizational Skills: Will help a business run smoothly and efficiently by managing projects quickly with emphasis on accuracy.

• Problem Solving Skills: Logical and detail oriented. Always looking towards the solution in a problem.

• Flexible: Successful working independently or with a team on.

• Dependable: History of being trustworthy and honest. Always timely and on schedule.

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Experience

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Rochester Hills Public Library, 500 Olde Towne Rd., Rochester, MI 48307 Aug. 2007 – Sept. 2008

Youth Page

• Maintained and organized the youth room, shelved books, directed patrons, took care of the children, assisted the librarians with various tasks.

City of Rochester Hills, 1000 Rochester Hills Dr, Rochester Hills MI 48309 Nov. 2007, Nov. 2009

Elections Inspector

• Set up elections area, organized and authenticated forms, checked voters in, guided patrons through the process, dismantled equipment, and then reported to city hall.

City of Royal Oak, 211 S. Williams St., Royal Oak MI 48067 Nov. 2011

Elections Inspector

• Set up elections area, organized and authenticated forms, checked voters in, guided patrons through the process, dismantled equipment, and then reported to city hall.

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Education

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Rochester High School, 180 S. Livernois, Rochester Hills, MI 48309 Aug. 2005 - June 2009

High School Diploma

Oakland Community College, 2900 Featherstone Road, Auburn Hills, MI 48326 Sept. 2009 – Current

References Available Upon Request

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