High School Assistant

Carleen Marcella Richards

*** ******* ****** ********, ** 11233

Phone: 718-***-**** Email: ******************@*****.***

Objective: To obtain a challenging entry level position within an office, retail, or corporate setting

Education:

Basseterre St. Kitts High School, Academic Diploma recieved

Attended numerous company sponsored training courses in Word Processing and other

computer related skills

Employment:

1/08- 7/11 St. Kitts Promotion Agency

Clerical Office Assistant

Making, answering and directing phone calls

taking and distributing messages

reviewing files and records to answer requests for information

checking and distributing documents and correspondence

receiving, sorting and distributing incoming mail preparing outgoing mail

photocopying, scanning and faxing

typing documents

1/98 – 1/08 Joseph Nathaniel France General Hospital

Telephone Operator

Answer, transfer and direct incoming calls using a computerized database for information access.

Receive emergency calls, forward calls to appropriate departments.

Ensure that callers reach appropriate people.

Perform simple clerical tasks.

Skills:

Communicates effectively and respectfully with individuals and groups, contributing to positive working relationships and collaborative teamwork with all disciplines and departments.

Recognizes own stress and the impact on others. Identifies and manages stressors utilizing the guidance of others.

Remains flexible with changes that are occurring in the department and/or medical center.

Experienced in speaking before audiences of peers and professionals.

Excellent organizational and written and communication skills.

Knowledge of Microsoft Word, PowerPoint, Excel, Adobe Acrobat, Windows XP

References Furnished Upon Request

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