Customer Service Executive Assistant

Robyn Sabine

* ******* **** **** ● Pelham, NH ***76 ● Phone: 603-***-**** ● Email m0yfnc@r.postjobfree.com

Objective

Experienced executive assistant to provide excellent executive secretarial and administrative support.

Skills

● Extensive experience in administrative functions within a wide variety of sectors.

● Experience handling upper level management, clients, co-workers, and customer service.

● Assisted with budget, collected account data, and provided update status reports.

● Extensive experience with domestic and international travel arrangements.

● Coordinated global departmental meetings, events, presentations, and recorded reports.

● Coordinated and disseminated information for global Webex information.

● Excellent written and oral communication skills, as well as customer relations.

● Liaison to internal, external, vendors, reservationists, customers and associates.

● Organized, professional, diplomatic, respectful, proactive, and confidential.

● Upgraded computer skills at Lawrence Resource Center 2011.

● Computer Skills: Access, Excel, Word, PowerPoint, Publisher, and Quick Books.

Professional Experience

Present ALLIANCE IMAGING, North Andover, MA Patient/Rad Tech Coordinator

Perform medical screenings of MRI patients. Gather, handle, and obtain appropriate medical information for protocols to ensure prompt, worry free service. Maintain confidentiality of HIPPA and issues related to patients and co-workers.

2001 – 2010 WYETH BIOPHARMA (Pfizer), Andover, MA Executive Assistant

Proactively handled office responsibilities such as screening/answering/redirecting calls and emails. Juggled calendar conflicts. Composed/drafted documentation, minutes, agendas, organizational charts, and reports. Responded to direct report requests for information and communicated messages to appropriate staff members. Maintained electronic/physical files, created dept. library, and created purchasing database. Dispensation of office mail/Fedex accounts. Proactively arranged for departmental moves, cleanings, rug removals, bulletin boards, etc.

1986 - 2000 RAYTHEON COMPANY, Bedford, MA Executive Assistant

Coordinated all security clearances and arranged for security clearances to be sent to appropriate internal and external sites. Governmental expensed defense accounts to zero balances. Maintained annually and short term requests for conference room, electronically and physically ordering appropriate food, equipment, and set-ups. Conducted research and compiled data for presentations. Maintained and created a purchasing database. Coordinated day-to-day business activities. Reminded director of commitments and obligations. Kept track of a multitude of agenda items generating lists and periodic reminder emails. Maintained and updated department intranet site.

Education

Northeastern University, Burlington, MA,

Bachelors, August 2007

Business Administration/Human Resources

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