Erica L. Tucker
Houston, Texas 77086
***************@*****.***
Objective
To use my knowledge, great attitude and work experience to gain valuable skills working with others in a professional business environment that offers challenges and opportunities for growth.
Qualifications
A decision maker with strong sense of responsibility as a professional team worker. Effective and knowledgeable in working with cultural /social differences. Self –motivated with strong interpersonal public communication. Well organized, efficient and a quick learner.
Skills
Excel Power point Windows Movie Maker Computer and Technical literacy Time management Multicultural sensitivity / awareness Managing Multiple
Priorities Communications skills (listening, verbal, written)
Flexibility/Adaptability Microsoft Word Office
Work under minimum supervision
Education
2008- 2011 University of Houston Houston, TX
Bachelors of Science Interdisciplinary Studies
Twenty hours of Field Experience
2011 City of Refuge
2011 Generation One
2003-2007 North Harris College Houston, TX
Associates of Arts Degree
Over forty hours of Service Learning
Dunn Elementary School
Tidwell Estates Child and Adult Development Center
2002-2003 Houston Community College Houston, TX
1998-2002 Dwight D. Eisenhower Senior High School Houston, TX
1998-2001 Member of Texas Association for Future Educators
Goodman Elementary School
Twenty hours community service
Employment
October 2007 - current Klein Independent School District Houston, TX
Substitute Teacher
Effectively fulfill the responsibilities of the regular teacher during his or her absences. Maintain an atmosphere conducive to learning, guiding and directing the learning process, being sensitive to the diversity among students, communicating effectively with the students, and supervising student activities as outlined by the absent teacher. Maintain, as fully as possible, the routines and procedures of the school, classroom, and provide the absent teacher a written report describing significant developments or accomplishments of the day.
October 2002- March 2008 Famous Footwear Houston, TX
Sales Associate
Arrange and display merchandise to promote sales. Watch for and recognize security risks and theft, and know how to prevent or handle confrontational situations. Greet customers and ascertain what each customer wants or needs. Resolve customer complaints.
April 2001-October 2002 AMC Willowbrook 24 Houston, TX
Box Office Cashier
Issued receipts, refunds, credits, or change due to customers.
Counted cash drawers at the beginning of shifts to ensure amounts were correct and adequate with change. Answered customer’s questions, and provide information on procedures or policies. Resolved customer complaints.