Medical Assistant Customer Service
Resume:
Susan Madrid
P.O.Box ******
Phelan, CA *****
( C) 760-***-****
Date: February 8, 2012
Human Resource Manager,
Cohen Medical Group
Suite 201
Rancho Cucamonga, CA 91730
Good Day,
I am enclosing a copy of my resume in response to the advertisement placed on snagajob.com yesterday for the position of Medical Assistant/Phlebotomist within your company.
I have been employed as a medical Assistant in the past and have recently taken the Medical Assisting course and graduated a few months ago to refresh my skills. I am confident that my experience would benefit your company and that I would make an immediate contribution if I were successful in gaining this position.
I am aware that you are in need of present experience, but with my knowledge and learning skills I believe I would be the best candidate for the job. If you wish to schedule an interview based on my resume details I can be contacted at the above numbers.
Thanking you in advance.
Yours sincerely,
Susan Madrid
Susan Madrid
9977 Arizona Ave.
P.O. Box 293886, Phelan, CA
m0cdst@r.postjobfree.com
Objectives:
I am inquiring about the position for a Medical Assistant. If I am offered the position, I will be diligent and capable of handling issues and solving them in a calm and professional manner, Hard-working, Conscientious, experienced in management, and focused on positive results and patient satisfaction. Strong communication skills and patient focus, excellent verbal communication, fast learning, Familiar with proper back office procedures, Human resource experience, and Training staff, quality control, and problem resolution.
Education:
American Career College Ontario, CA
Medical Assistant Program Graduate Jan/2011 to Oct/2011
Southern California Regional Occupational Center
Medical Assistant Program Graduate Sept/1985 to June/1986
Skills:
Patient Charting/Electronic Injections/IM-Deltoid, IM-vast, Visual Acuity
EKG IM, Sub-Q, Gluteal, Z-Track Bandaging
Vitals OSHA/HIPPA Infant Measurement
Urinalysis/Specimen Collection Drug Calculations Training in areas of
Patient Billing Patient Room Set Up Respiratory Therapy
Electronic Charting Phlebotomy Assist in Evasive &
Patient Scheduling/Patient Services Office Management Non-Evasive Procedures
Work History:
EXTERNSHIP:
Kare Medical Group, Victorville, Ca.
Under the Supervision of P.A. Kendra D. Armour, Triage, assist in evasive and non-evasive procedures, wound care, Front Office, heavy phone volume, OB/GYN set-up, pediatric immunizations, Flu Shots, EKG's, inventory, Appointment setting
Inland development Corp. Inc. Hesperia, California 3/1996 - 7/2008
General and Human Resource Manager: Planning, organizing, and coordinating activities and events.
Interviewing, problem solving, and supervising risk management. Handling complaints, meeting the public/customer service, arranging meetings with venders and sales representatives.
Harbor UCLA, USC Hospital Torrance, California 9/ 1980 - 8/1982
Secretary, Receptionist, for Medical Stenography Office: Filing medical reports chronologically in patient charts. Handling multi-line phone system, proof-reading and faxing reports to corresponding offices
Charter Hospital, Harbor City, Ca. 10/1982 - 5/1987
Office Assistant: Basic office skills, multi-line phone system and public relations.
Volunteer Services:
Kare Medical Group, Victorville, Ca.
Under the Supervision of P.A. Kendra D. Armour, Triage, assist in evasive and non-evasive procedures, wound care, Front Office, Heavy Phone Volume, etc.
Accomplishments:
Inventory:
Performed accurate monthly inventories of supplies and equipment, including, Medical, Office, Cleaning and Surgical supplies.
Patient Services
Managing high volume of employee and customer, while maintaining quality service.
References Available on request
Contact this candidate