Customer Service, Office ,

Objective To obtain a position within Customer Service / Office whereby utilizing my acquired skills and experience.

Experience

Data Entry/ Phone- Customer Service

*/****- */**** ******* Consultants- Fallon, Nevada

Input of data for hunting applications

Assisted customers from multiple states with their applications by researching hunting rules, dates and fees. Other duties included, answering telephones, filing, and mailing forms.

Contract work though Manpower of Manteca California now located in Stockton California. 2/1999-2/2000 Data Entry/Secretary Data Entry/ Sales

2/1999-11/1999GTE Phone Mart, Manteca, California .

Processed payments, offered phone services, addressed customer concerns and inquiries, promoted positive public relations.

12/1999-2/2000 C.N.P California Natural Products. Stockton California

Entered daily inventory and customer orders into the computer, filing, answered phone calls, faxed information to the main office assisted the office manager.

Cashier/Film Developing

1996-1997 Payless Drug Store, Manteca, California

Supervisor Bruce Goodman, store manager

Relief, answered multiple incoming phone calls answering questions or directing to the proper department, processed lottery ticket sales, distributed cash drawers to other cashiers. Counted and reconciled register drawers to ensure accuracy and assisted with the daily reporting. Processed film orders and developing, placed orders for the photo dept, maintained the photo machine by conducting weekly maintenance and chemical changes.

Dietitian Assistant/ Food Service Worker

12/1990-11/1993 St. Dominic’s Hospital- Manteca California,

A subsidiary of St. Josephs Hospital of Stockton Calif. / CHW

Assisted the Dietitian, with basic dietary needs of the patients. Confirmed dietary orders, Applied calculations and recording information from the patient’s charts, monitored pts. daily intake, consulted with the nurse as to the patient’s needs. Interviewed patients, calculated and prepared tube feedings, and other special dietary food orders. Delivered nourishments. Monitored and filled par stock in nurse's station for after hour patient needs. Monitored proper temperatures of food on tray line, delivery and pickup of patients trays, assisted with dish washing, light ordering, cleaning of the dietary dept. Clerical support pertaining to the dietary dept.

1990-1991 Velvet Creamery Restaurant $4.25

Morning food prep, ordering of foods, cook, Ice cream service, cashier, light clerical.

1989-1990 Golden Oldies Deli $4.25

Food prep, cashier, phones, light ordering,

Education 1973-1977 Sonora Union High School- Sonora, California

1998-1999 Lindberg Adult School- Manteca, California

Medical Terminology 1 &2 , Office Skills Refresher

Spring 2002 Western Nevada Community College- Fallon, Nevada

Medical Terminology (Refresher)

Fall 2002

Computer Medical Billing

Advanced Medical Terminology (Refresher)

Spring 2003

Human Anatomy & Phys I

Summer 2003

Nursing Assistant

Spring 2004

Human Anatomy & Phys II

Interests I have strong interests in the Healthcare, Computers, and Arts and Crafts.

References References are available on request.

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