Jasmine R. Tallie
St. Louis, MO 63130
Contact Number: 314-***-****
Email Address: firstname.lastname@example.org
ADMINISTRATIVE SUPPORT PROFESSIONAL &
CUSTOMER SERVICE SPECIALIST
Always pursuing excellence at every task appointed and allowing my strong work ethic
& integrity be to the benefit of all customers I interact with. In addition to also doing everything within my power in order to also meet the needs of the employer who made the wise choice in hiring me as a quality employee for their company.
Offering a vast array of skills and experience that includes…
Customer Service Front Desk Reception
Call Center Operation High Volume Call Handling
Office Management Project Management
Complaint Resolution Document Creating & Preparation
Scheduling for efficient time management
• More than 5 years of experience providing exemplary customer service & as support staff.
• Dependability & expertise in:
Customer care & satisfaction
Problem solving & fact finding
Relationship building with clients, staff & co-workers
• Diligent learner to most specialized unique inner office computer systems
Current Microsoft Office programs and proficiency in assorted databases;
Adobe, Power Point, and HTML formatting
Internet savvy and social networking literate
Some website design experience
AWARDS & CONTRIBUTIONS
• Customer Service Representative of the month for the duration of 4 months 2009 April-July
• Youngest Employee to Surpass Quota 3 March 2011
• Miss Phi Beta Sigma First Lady 2 March 2012
I. VECTOR SALES & MARKETING Advanced Sales Representative
II. WESTAFF Data Entry
III. WILLIAM C. HARRIS Executive Assistant
IV. HIBBET SPORTS Cashier
V. McDONALD’S Crew Trainer
I. VECTOR SALES & MARKETING Advanced Sales Representative for CUTCO Cutlery Direct sales to outbound customers in order to meet particular sales quota.
II. WESTAFF Data Entry for Forest Pharmaceuticals as well as File Clerk entering all data for PAP (Patience Assistance Program) as well as filing all neccassary paperwork when prescriptions were completed.
III. WILLIAM C. HARRIS Executive Assistant for William C. Harris Funeral Home Either attaining and accomplishing any task(s) appointed to me or delegating if neccasary.
IV. HIBBET SPORTS Cashier Checking/Ringing up incoming customers.
V. McDONALD’S Crew Trainer Training all incoming crew members and preparing for all feasible stations in order to service any given position. As well as overseeing a staff 5-10 staff.
Provides strong computer support, telephone, online and face to face customer service as well as support for high
volume call centers and high traffic facilities with excellent daily call handling averages. I have managed to maintain order in customer satisfaction for busy retail customer service desks. Lastly I have always insured that every need was met and surpassed to client’s approval as long as actions were rational as well as feasible by the end of each transaction.
University City High School Diploma Graduate
Northwest Missouri State University Pursuing MBA in International Business,
Currently in Sophomore year
University of Missouri Saint Louis Summer courses,
10 Credit Hours
FULL-TIME (40 Hours/Week) $16,800
PART-TIME (20 Hours/Week) $10/Hourly