Customer Service Sales Representative

Jasmine R. Tallie

**** ***** ***** *

St. Louis, MO 63130

Contact Number: 314-***-****

Email Address: *********@*****.***

ADMINISTRATIVE SUPPORT PROFESSIONAL &

CUSTOMER SERVICE SPECIALIST

MISSION STATEMENT

Always pursuing excellence at every task appointed and allowing my strong work ethic

& integrity be to the benefit of all customers I interact with. In addition to also doing everything within my power in order to also meet the needs of the employer who made the wise choice in hiring me as a quality employee for their company.

Offering a vast array of skills and experience that includes…

KEY SKILLS

Customer Service Front Desk Reception

Call Center Operation High Volume Call Handling

Office Management Project Management

Complaint Resolution Document Creating & Preparation

Staff Supervision

Scheduling for efficient time management

CAREER SNAPSHOT:

• More than 5 years of experience providing exemplary customer service & as support staff.

• Dependability & expertise in:

Customer care & satisfaction

Problem solving & fact finding

Relationship building with clients, staff & co-workers

• Diligent learner to most specialized unique inner office computer systems

COMPUTER SKILLS

Current Microsoft Office programs and proficiency in assorted databases;

Adobe, Power Point, and HTML formatting

Internet savvy and social networking literate

Some website design experience

AWARDS & CONTRIBUTIONS

• Customer Service Representative of the month for the duration of 4 months 2009 April-July

• Youngest Employee to Surpass Quota 3 March 2011

• Miss Phi Beta Sigma First Lady 2 March 2012

PROFESSIONAL EXPERIENCE

I. VECTOR SALES & MARKETING Advanced Sales Representative

II. WESTAFF Data Entry

III. WILLIAM C. HARRIS Executive Assistant

IV. HIBBET SPORTS Cashier

V. McDONALD’S Crew Trainer

I. VECTOR SALES & MARKETING Advanced Sales Representative for CUTCO Cutlery Direct sales to outbound customers in order to meet particular sales quota.

II. WESTAFF Data Entry for Forest Pharmaceuticals as well as File Clerk entering all data for PAP (Patience Assistance Program) as well as filing all neccassary paperwork when prescriptions were completed.

III. WILLIAM C. HARRIS Executive Assistant for William C. Harris Funeral Home Either attaining and accomplishing any task(s) appointed to me or delegating if neccasary.

IV. HIBBET SPORTS Cashier Checking/Ringing up incoming customers.

V. McDONALD’S Crew Trainer Training all incoming crew members and preparing for all feasible stations in order to service any given position. As well as overseeing a staff 5-10 staff.

Provides strong computer support, telephone, online and face to face customer service as well as support for high

volume call centers and high traffic facilities with excellent daily call handling averages. I have managed to maintain order in customer satisfaction for busy retail customer service desks. Lastly I have always insured that every need was met and surpassed to client’s approval as long as actions were rational as well as feasible by the end of each transaction.

EDUCATION

University City High School Diploma Graduate

Northwest Missouri State University Pursuing MBA in International Business,

Currently in Sophomore year

University of Missouri Saint Louis Summer courses,

10 Credit Hours

Salary

FULL-TIME (40 Hours/Week) $16,800

PART-TIME (20 Hours/Week) $10/Hourly

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