GORDON J. ZOBEL

**** ****** ***** ******: 314-***-****

St. Charles, .MO 63303 e-mail: lxe7ig@r.postjobfree.com

OBJECTIVE

Client Relationship Manager and Creative Process Improvement Professional looking for a career position in Sales Management/Sales Support where I can utilize my skills to create business opportunities and increase profitability.

QUALIFICATIONS

Researched and evaluated business practices formulating solution based selling methods to target corporate objectives.

Evaluated and developed processes to increase profitability and create new markets.

Led process implementation team measuring the effectiveness of changes and the overall impact on the organization.

ACHEIVEMENTS

Successfully marketed to and managed client relationships with some of the largest local companies including: Monsanto (20 yrs), Pfizer (20 yrs), Bausch & Lomb (16 yrs), and Boeing (14 yrs).

- Listened to understand goals, obstacles and performance measurements.

- Researched potential product and service solutions to meet client objectives.

- Participated in consultative and solution based selling scenarios.

- Managed the sales process utilizing multiple resources and key team members.

The result was increased customer satisfaction while increasing annual revenues from $3-$6

Million, higher profit margins and expanding into new markets.

Founded “Facilities Management Services Group” (FMSG), a New Corporate Division consisting of a multi-disciplined organization that successfully outsources customer facilities needs and services.

- Researched client and industry trends to understand goals and obstacles.

- Collaborated with consultants to design business model.

- Evaluated resources developed and managed business and sales processes.

- Managed multiple resources, wrote proposals, set pricing and profit objectives.

- Designed and led final presentation to customer team.

The result was a new division with annual revenues reaching $12 million.

Founded a unique Wine Bar and Restaurant, “Bella Vita Wines, LLC” utilizing high-tech wine dispensing machines imported from Europe.

- Wrote business plan, presented to banks and secured financing.

- Negotiated real estate, bank terms, construction and material bids.

- Hired and trained all employees.

- Managed all aspects of running a small business.

The result was introducing a first of its kind wine bar and restaurant to St. Louis.

COLOR-ART INTEGRATED INTERIORS, St, Louis, Missouri

Senior Account Executive / Owner 09/1993 – 05/2006

Selling commercial office furniture, design, installation, construction, facility services, project management and IT products.

Developed specific target account list to efficiently add new customers that offered the greatest potential for new business. Managed key relationships, identifying new opportunities and leading the sales process and team members.

Implemented E-commerce, Inventory and Standard Programs to increase profitablility.

Designed business model for new corporate business unit and opened a new market.

Analysed financial impact of solutions and led problem solving and resolution with clients.

Contributions

Developed a strategic multi-disciplined organization to outsource client non-core business units. The result was the formation of a Facility Services Company with revenues consistently over $8M annually.

Managed relationships with key client employees while implementing new processes. Raised customer satisfaction ratings while reduced overall facilities and real estate costs.

HOELSCHER-WERNIG, INC., St, Louis, Missouri

Account Executive 01/1984 – 09/1993

Develop new business through the sale of commercial office furniture, design and services.

Developed a new method of prospecting, directed sales activities to more efficiently target clients with the most potential.

Implemented and managed a $430,000 stocking program for one of the major accounts.

Developed sales strategies and presentations to position solutions that consistently exceeded client expectations.

Contributions

Developed detailed budget analysis and cost estimates for strategic project planning.

Linked clients stocking and standards programs to e-Business site to create greater efficiency, reduce errors and create electronic management reports.

Earned prestigious Sales Person of the Year Award (4) times.

BELLA VITA WINES, LLC. Rock Hill, Missouri

Owner 03/2007 – 06/2009

St. Louis’ first of its kind unique and innovative Wine Bar, Restaurant and Retail Store utilizing a high-tech European preservation and dispensing systems.

Helped start the business without benefit of a franchise researched demographics, start up cost and profitability potential.

Designed business model and wrote Business Plan. Presented plan to financial institutions and secured financing.

Contributions

Assessed locations, led lease negotiations, hired and coordinated all construction trades acting as GC, building from grey box condition through completion.

Negotiated procurement of all equipment, materials, permits and approvals.

Hired and trained employees, set-up operating procedures and secured vendors.

KIMBALL INTERNATIONAL

Market Sales Manager 7/2010-Present

Manage contract commercial dealerships business activities to increase market share and profitability.

Create demand at the end customer level.

Create positive year after year sales growth and revenue gains.

Successfully increase product mix in existing accounts and develop new account business.

Develop and execute annual business plans.

EDUCATION AND COMMUNITY

ROCKHURST UNIVERSITY, Kansas City, MO BSBA - Marketing

Community and Outreach

Creve Coeur Chamber of Commerce Soccer Coach – 17 years

Subdivision Trustee – 12 years League Athletic Representative – 10 years

Parish Fields Maintenance Coordinator and Soccer Coordinator – 10 Years

AWARDED US PATENT

Contact this candidate