Human Resource Office

Amy P. Lai

** **** ******, ***. *

New York, NY 10013

Home #: 212-***-****

Cell Phone #:917-***-****

EDUCATION

Borough of Manhattan Community College, New York

Associates Degree in Business Management

EXPERIENCE HIGHLIGHTS

DoubleTree Guest Suite Times Square

Human Resource Coordinator August 2011 – September 2011

• Maintained employee records.

• Handled employees worker compensation.

• Handled employee health and personal benefits.

• Administering and keeping information of benefits and compensation packages up to date.

• Assisting payroll processing.

• Organizing and distributing of department paychecks.

• Compile employee recognitions.

• MOD – Guest Room Inspections/Restaurant Obeservation/Public Area Inspection/Front desk Review/Vital Stats/VIP Calling/Review Team Members of the Shift.

• MOD - Maintained quality of hotel services.

• Prepared and setup celebration parties for employee nomination awards.

• Placing orders for supplies from outside vendors.

• Performing general office duties (typing, printing, faxing, photocopying, answering phones).

Double Tree Guest Suite Times Square June 2011 – August 2011

Internship – Human Resource Assistant

• Filing of employee records.

• Filing of HR documentations.

• Create and design department bulletin boards.

• Create and post updates and celebration flyers.

• Compile employee recognitions.

• Compile and issue monthly celebration cards to celebrating employees.

• Perform gerenal office duties (typing, printing, faxing, photocopying, answering phones).

CNC Inc., New York, New York January 2004 – April 2009

Senior Clerk

• Data entry of client information.

• Processing employee payrolls.

• Gather tax return data from clients and provide advise and recommendation tailored to each individual’s financial situations.

• Provide translation help for non-English speaking clients.

• Greeted walk-in patrons and provided general office information.

• Perform general office duties (typing, printing, faxing, photocopying, answering phones).

Computer Skills

Operating System: Windows 98/2000/NT/XP

Productivity Software: Microsoft Office (Word, Excel, Powerpoint, Publisher, Outlook), WordPerfect Suite

Internet: Internet Savvy

Accounting Software: Quicken, ProSeries

Personal Skills

Languages: English, Cantonese Chinese

Human Relations

References furnished upon request.

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