Executive Director, Administrator

DEANNE SHERROD, RN

EXECUTIVE DIRECTOR

WORK PREFERENCE: ASSISTED LIVING FACILITY

PROFILE OVERVIEW

Seasoned and highly reliable management executive with a growth and quality-focused philosophy in leading organizational plans and operations combined with more than 10 yrs of experience and demonstrated commitment to service excellence. Motivational mentor and strategic planner with proven aptitude in impacting visibility, profitability, and efficiency of health care organizations through expert leadership in managing resources, marketing, and excellent customer service. Continuously thrive in coordinating and implementing programs and activities in support of achieving organizational mission, strategic and organizational planning, staff development, operations and overall administration.

RELEVANT SKILLS AND EXPERIENCE

Planning and Operations Management

- Significantly increased occupancy level from 47% to 100% while boosting staff morale, retention, and customer satisfaction rates for Terrace Communities.

- Directed and streamlined overall planning and operations of an assisted living and memory care facility. Oversaw and realigned all initiatives and execution of program activities, while ensuring efficient provision of assistive care and delivery of all on site services.

- Spearheaded and revitalized functions of the nursing department for a privately-owned nursing home, and played an important role in the decision making process for all departments. Monitored accuracy in documentation and checked consistency of procedures in compliance with state laws and regulations.

- Coordinated nurses and orchestrated functions in a pediatric and adolescent psychiatric treatment facility

- Assumed full responsibility for medical needs of patients in a 90-bed, level III unit; supervised all nursing staff and monitored nursing activities to maintain adherence with JCAHO and DHS standards.

Staff Development / Personnel Supervision

- Facilitated a reliable work force by overseeing all matters related to recruitment, hiring, and management of staff, including the health service director, 24-hour supervisory care professional staff, food and dining room manager, wait staff, concierge, program coordinator, housekeeping and maintenance personnel.

- Developed and applied motivational strategies to encourage increase in team performance and productivity.

Budget Management and Program Development

- Implemented policies and operational processes to maintain the integrity of financial systems, budget and expense control to achieve long term return on investment.

- Appointed as Infection Control coordinator for Youth Villages, and oversaw activities related to achieving the goals of the program.

- Successfully established a Memory Care Unit from ground up; from obtaining town/state approval, development of policies and procedures to successful opening, marketing, and overall operations.

WORK HISTORY

Terrace Communities, Woodstock, VT

Executive Director (Assisted Living Facility) 2005-Present

Strategized and fine-tuned all marketing efforts; functioned as spokesperson to various critical constituencies and to the public. Monitored compliance and developed daily administrative and improvement plans.

Mertens House, Woodstock, VT

Director of Nursing (Nursing Home) 2003-2005

Worked in partnership with a multi-disciplined team, and led in providing quality care and support to residents and their families. Ensured proper coordination in facilitation of training and education, as well as managed the ordering of medications and supplies. Implemented cost control procedures, and monitored supplies to effectively meet budgetary constraints.

Youth Villages, Memphis, TN

Nurse Manager (Infection Control Coordinator) 1999-2003

Facilitated weekly treatment staffing with physicians, and participated in treatment team meetings. Prepared and ensured timely completion of quality monthly improvement reports.

EDUCATION

ASSOCIATE OF APPLIED SCIENCE, REGISTERED NURSE PROGRAM - 1999

Regents Program, University of the State of New York, NY

PRACTICAL NURSING - 1996

Tennessee Technology, Memphis, TN

PROFESSIONAL AFFILIATIONS

Rotary International, Woodstock, Vermont District

Member of Woodstock Vermont Chamber of Commerce

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