Beau Hightower
Sharpsburg, GA *****
Phone: 404-***-****
Email: **********@*****.***
Objective
To work for a dynamic company that will challenge my skills and knowledge while allowing me to grow and learn.
Work Experience
August 1, 2011 – November 21, 2011, Director of Quality Assurance
May 8, 2008 – July 31, 2011, Director of Quality Assurance and Export Compliance
Parts and Repair Technical Services, Incorporated
• Oversee the quality of the company to include maintaining and/or initiating:
o ISO/AS certifications (ISO9001 and AS9120)
o Corrective Actions
o Customer reports of item discrepancy (ROIDS)
o Vendor discrepant material reports (DMR’s)
o Return Material Authorization (RMA’s)
o Claims
o Internal audits
• Responsible for writing and revising the:
o Quality manuals
o Procedure manuals
o Work instructions
o Other forms related to business functions for records and documents retention
• Assist other uncertified companies to obtain their ISO certification through:
o consulting
o writing their quality manuals
o assisting with third party certification audits
• Responsible for processes related to ITAR and EAR regulations to include:
o maintaining the Export Compliance manual
o applying for export licenses
o vetting vendors and customers
o classifying items under the jurisdiction of the Department of State or the Department of Commerce
January 3, 2006 - May 7, 2008, Shipping/Receiving/Inspection Manager
Parts and Repair Technical Services Incorporated
• Manage warehouse responsibilities to include:
o inspection of aircraft parts
o scheduling shipments
o loading and unloading trucks
o operating forklifts
o creating commercial invoices
o preparing shipments for international travel (exporting)
• Inspected hundreds of aircraft parts as well as ground support equipment parts to insure product conformance prior to exporting
March 20, 2000 - August 19, 2005, Aviation Mechanic 3rd Class, Hydraulics and Structural
United States Navy
• Maintain airworthiness of the hydraulics and structural systems of Naval H60 aircraft to include:
o Corrosion control
o Removal and repair or replacement of hydraulic and flight control system items such as:
a. Pumps
b. Servos
c. actuators
d. Hoses
e. Pushrods
f. Landing gear and more…
o Removal and repair or replacement of structural systems to include:
a. Floorboards
b. Seats
c. Doors
d. Windows
e. Minor skin repairs
f. Riveting and more…
o Monthly phase inspections
• Collateral Duty Inspector (CDI – Quality representative)
September 1997 – October 1999, Assistant Service Manager
Wal-Mart, Tire and Lube Express
• Provide oil changes, tire replacement, and battery replacement on customer’s vehicles
References
• Bobby Bell, Director of Stock, Store, and Issue, P.A.R.T.S. Inc., 678-***-****
• Adam King, Director of Export Compliance, P.A.R.T.S. Inc., 678-***-****
• Anthony Oliver, Assistant Warehouse Manager, P.A.R.T.S. Inc., 678-***-****
Licenses and Certificates
• FAA Airframe & Powerplant license
• Internal Auditor certificate
• Export Controls and Export Technology training certificate
• ITAR training certificate
Hobbies
• Automotive restoration to include painting, welding, and fiber glassing
• Writing
Computer Skills
• Microsoft Word, Excel, Office, Publisher, Outlook, PowerPoint
Education
• Present – 2014, DeVry University – Bachelors Degree in Business
• August 1993 - June 1997, East Coweta High School
Awards
• East Coweta High School Welding and Fabricating Student of the Year, 1997
• US Navy – Blue Jacket of the Month, Blue Jacket of the Quarter, Letter of Commendation, NAM,
Good Conduct, Enduring Freedom, Iraqi Freedom, & Service during Wartime metals