Customer Service Representative/Administrative Assistant
Resume:
Susan M. Majcen
Villa Park, IL 60181
Crivitz Lodge
Crivitz, WI 54114
Housekeeper from 05/07 to 04/10
Strip and change beds, remove all used linens and garbage. Clean, stock, dust and vacuum rooms as well as clean and sanitized bathrooms. Maintain hallway and back entrance and deep clean once a year.
Ultra Floor Care
W9495 Cty. Rd. W
Crivitz, WI 54114
Floor/ Office Cleaner from 06/06 to 04/10
Sweep, scrub, wet mop and buffed grocery store floors. Clean and sanitize classrooms, offices, bathrooms as well as sweep, mop and vacuum floors of day care center. Also stocked all supplies and removed all garbage.
Winsert
2645 Industrial Pkwy.
Marinette, WI 54143
Inspection/Viberdyne operator from 11/03 to 06/05
Inspect valve valve seat inserts for dimension and etch. Ran auto visual machine, viberdyned and degreased parts. Preformed inventory once a month.
I also worked for Spiegel Inc. in their Customer Service call center from January 1980 until March of 1992. While there I handled customer phone and mail inquires, made adjustments for merchandise complaints, traced orders through UPS and prepared truck, UPS and USPS claims for payment. I researched customer accounts that were in the collection status due to a merchandise complaint, investigated non-receipt of express shipments, dictated letters, followed up on all files and maintained a high rate of productivity and accuracy which was a requirement of the job.
I am a person who can handle a fast paced environment and maintain accuracy. I have excellent organization and phone skills. I am willing to learn and help others when the need arises.
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