Customer Service Administrative Assistant

Leah Luise Lehosky

***** ****** **. ******** *******, MI 48313 704-***-**** ****.*******@*****.***

SUMMARY

College Graduate with a Bachelor of Arts seeking a position as an Administrative Assistant. Spent a semester in Costa Rica in order to improve speaking skills and study Spanish culture. Excellent at multi-tasking and very goal oriented.

EDUCATION

University of North Carolina at Charlotte Charlotte, NC

Bachelors of Arts Graduation Date: December 2011

With a Major in Spanish GPA: 3.296

U.S Citizen

SKILLS

Proficient in Microsoft Office: Word, Excel, Power Point, and Project

Language: Intermediate Spanish

Typing: 65 wpm

PERSONAL ATTRIBUTES

Team Player with strong work ethic

Self-starter with the ability to work independently and in a team environment

Excellent planning and project management skills, (long-term planning, prioritizing, multitasking)

Great attention to detail, skilled in organizing priorities, ability to direct work activities simultaneously

Strong leadership skills with the ability to motivate inspire and work effectively with a diverse workforce

Ability to build and maintain effective working relationships with all levels of management and staff

Clear oral and written communication skills; an outgoing communicator with good listening skills

Flexible/adaptable, creative and forward thinking

Economical with money and resources

WORK EXPERIENCE

Carvel Ice Cream, Charlotte, NC, May 2003- December 2010 Manager and Cake Decorator

• Handled cash and took daily cash reports

• Organized tasks for completion

• Encouraged repeat business by providing excellent customer service

• Creatively decorated special order cakes

Chick-fil-A, Wesley Chapel, NC, April 2010-December 2010 Team Member

• Certified Drive Thru Technician

• Provided translating to Spanish speaking workers

• Participated in special events in order to improve community outreach

ACTIVITIES AND HONORS

Study Abroad in Beijing, China, Summer 2008 • Study Abroad in Kiev, Ukraine, Summer 2009 • Volunteer High School Mentor, Fall 2009-Fall 2010 • Lights Director for musical bands • Certified Drive Thru Technician • Deans List, UNCC, Spring 2008, Fall 2009, Spring 2010, Fall 2010 • Study Abroad Semester in Costa Rica, Spring 2011

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