HR Manager/Recruiter

Ahisha R. Bass

** ******* ******, ****** ****, AL 36869

Cell: 334-***-****

***********@*****.***

SUMMARY

Highly motivated administrative and customer service professional capable of meeting tight deadlines in a fast-paced environment, seeking a career position offering stability and professional growth.

SKILLS

•Microsoft Word

•Microsoft Excel

•Microsoft PowerPoint

•Microsoft Access

•Records Management

•Productivity/Statistical Reporting

•QuickBooks

EDUCATION

AS, Accounting Administration

ECPI College of Technology (SACS Accredited), Virginia Beach, VA

Graduation: January 2010

Relevant Coursework

•Financial Auditing

•Payroll Accounting

•Advanced Spreadsheets

•Computerized Accounting Applications

•Income Taxes

•Human Resources Management

WORK EXPERIENCE

New Horizons Community Services Board (Staffing Solutions) – Columbus, GA

Clerk I (Contract) | February, 2008 to July, 2008

•Managed patient medical records, updated payer sources for insurance coverage, updated authorized units.

•Reviewed, corrected, documented and filed Case Manager time records.

•Tracked, processed and input Case Manager patient evaluations.

•Arranged for patient transportation, scheduled appointments and answered phone inquires.

Total Systems Services, Inc.(Spherion Staffing) – Columbus, GA

Customer Service Representative (Contract) | October, 2007 to February, 2008

•Answered Bank of America customer inquiries in high-volume call center.

•Processed credit card authorizations, balance transfers and cash advances.

•Analyzed and researched account discrepancies.

Johns Manville – Phenix City, AL

Team Lead | October, 2004 to April, 2007

•Tracked and reported daily and monthly productivity reporting for 30 hourly employees.

•Conducted daily group meeting on safety procedures and checkpoints.

•Performed quality assurance on production work and counseled employees on areas of improvement.

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