Manager Medical
Resume:
Ashley Annemarie Zapatero
**** ***** ******, ********* # **
Bronx, New York 10472
******.********@*****.***
Objective
My objective is to obtain a receptionist, clerical, secretarial or billing position in a progressive establishment that will promote growth, and in which I can utilize the skills I already possess while learning new things and expanding my knowledge.
Experience
Thomas Chang, MD- Opthalmology February 2012- Present
Receptionist/ Ophthalmolic Assistant
Answering a 5 line phone system and directing calls to office manager, biller, dispensary and taking detailed messages.
Scheduling appointments and surgical procedures as necessary via Mysis Tiger.
Assuring all charts are filed appropriately along with paperwork.
Verifying patient insurance eligibility and pulling charts and preparing them with the proper documentation necessary for their visit.
Assisting office manager in practice billing and filing and organization.
Confirming all patient appointments.
Checking all patients in and out, filling prescriptions via ePrescribe, instructing them on how to use medications and instructing them for procedures such as Cataract Surgery.
Setting patients up for their visit with the doctors in exam rooms.
Running technical tests on patients such as Visual Field Testing, Fundus Photography, Dilation procedures, Auto- Refractions, and Optical Coherence Tomography (OCT III) tests as requested by doctors.
Assisting with minor laser in-office procedures.
Westchester Square Medical Center June 2011- December 2011
Unit Clerk
Responsible for filling out all admissions to hospital as they came in.
Responsible for assuring patient documents were kept in an orderly fashion.
Responsible for scheduling patients for tests throughout their stay at the hospital.
Responsible for answering phones and directing calls as necessary.
Responsible for upkeep of front desk of ward.
New York Associates in Gastroenterology, LLP November 2009- July 2011
Head File Clerk/ Receptionist
Responsible for assuring all necessary paperwork is checked by doctors and filed in the appropriate place.
Maintained the cleanliness of the environment in the file room and file areas in the partner office, waiting area and front desk, and assures all charts for all doctors are in the correct places and filed properly.
Responsible for assuring all faxes are given to each doctor and High Risk results are given to them directly, as a top priority.
Mails letters, results and reports to primary care doctors, or any other doctor specified by doctors to receive them.
Assisted in billing procedures.
Pulled charts for appointments for the following day, and made confirmation calls to patients as a reminder of their appointment, and assured all necessary reports and documentation are in the chart for the patient’s appointment.
Responsible for assuring all necessary documents for billing are given to the billing manager as the designated billing clerk for the office.
Knowledge of Medisoft Professional, eClinical Works, a medical office computer program, and other such programs.
Responsible for Medical Records, and responsible for maintaining organization in patient charts.
Responsible for all clerical duties and aspects in two different doctors’ offices within the company.
Scheduled appointments according to availability of doctors and emergencies patients may have.
Scanned documents into electronic medical record software.
Checked patients in as well as out at the front desk of the offices.
The YMCA of Greater New York September 2007- January 2008
Supervisor’s Assistant
Responsible for recording daily attendance of each student in the after school program at our off-campus site.
Assisted in disciplinary action, and medical assistance for minor injuries.
Collected monthly payments, was responsible for collecting necessary late fees, and keeping track of owed fees.
Covered for absent counselors, watched over groups of about 15 students, assisted with homework, activities and made sure a listed adult with ID signed each student out when they were going home.
Ran the site when the site coordinator was not present, and assured it was run smoothly and efficiently.
Burchman Dental July 2006-August 2007
Assisted my aunt who was the office manager with day to day office duties, such as answering phones, filing papers and charts and pulling charts, scheduling appointments, and setting patients up in exam rooms.
Assisted with billing and filling out patient information on insurance claims.
Checked patients in and out as they came and left, made calls to insurances and ordered any equipment we may have needed.
Skills/ Qualifications
Fluent in English and Spanish.
Available full-time and weekends.
Knowledge of 4 Medical Practice Systems.
65 WPM typing speed, and knowledge of MS Word programs.
References available as well.
Education
St. Raymond Academy for Girls September 2007- June 2011
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