Medical Assistant High School

Crystal Gloria

*** *. ******* **- ********, IL **085

**************@*****.***- 224-***-****

March 26, 2011

H.R Coordinator

Bilingual Medical Assistant

BIL-Force INC.

To whom this may concern:

I appreciate you posting an opening in your company for a bilingual medical assistant in postjobfree.com. I am really hoping to be given an opportunity to become a member of your team. I believe that my credential and interest matches your requirements.

I have completed an eight month training at Everest College as a medical assistant, seven months in where I was receiving hands-on training, and over a month as an extern in a doctor’s office. I also have completed my certification in BLS Health Care Providers program. I have experience in obtaining vital signs, preparing rooms for patients, competent in performing venipuncture and injections, familiar with billing and coding, verifying eligibility with patient’s insurance etc. Besides my experience, I have excellent verbal communications and organization skills, ability to maintain confidentiality and have strong customer focus.

I would be honored to join your organization and bring to your company my skills and abilities. I look forward to meeting you to discuss how my education and experience will useful for your company. I will be happy to come to your office any day of the week. You can get my contact number from my enclosed resume. Thanks for your consideration.

Sincerely,

Crystal Gloria

CRYSTAL GLORIA

805 S Jackson St • Waukegan, IL 60085

224-***-**** • ***************@*****.***

OBJECTIVE

To contribute to a health care organization that can use a skilled professional who offers effective communication skills along with a reputation as a compassionate and hard working.

CERTIFICATIONS

BLS Health Care Providers (CPR & AED) Program – American Heart Association

SKILLS

Competent in performing venipuncture and injections

Competent in obtaining patient health history and vital signs

Competent in obtaining specimens

Familiar with medical terminology, medical transcription, billing and coding

Microsoft Office Proficient

WORK EXPERIENCE

Dr. Norberto Martinez (January 2011-March 2011 extern site)

Medical Assistant: Waukegan, IL

Set the room up for the next patient

Verified eligibility with each patient’s insurance

Obtained patient’s vital signs

Made sure the room was ready for the next patient to be seen

Used Medisoft to book in the patient’s next visit

Dreams Corp (December 2010-January 2011 temporary job)

Email Representative: Northbrook, IL

Responded to any customer requests, complaints, or questions

Maintained a positive attitude responding to escalated emails

Ensured customer satisfaction with product being purchased

TCF Bank (December 2008 – December 2010)

Sales Associate: Waukegan, IL

Efficiently managed customer requests, complaints, and bank transactions

Cultivated positive and enduring relationships with all individuals utilizing well-developed communication skills

Delivered top-notch client services to a diverse clientele

Managed accounts for new and existing customers

Operated banking system and multi-line phone system

Ponderosa Steakhouse (October 2006 – October 2008)

Cashier: Waukegan, IL

Supervised and trained staff in daily job responsibilities

Ensured a consistent and quality store experience for customers

Researched and resolved customer issues in a timely manner

Maintained point of sale area and organization of retail merchandise

EDUCATION

2010

Everest College – Skokie, IL

Diploma, Medical Assisting (pending)

2009

Waukegan High School Waukegan, IL

Diploma, General Education

Contact this candidate