Customer Service Sales Representative

Devon E. Robinson

*** **** **** ****** *****:917-***-****

New York, NY 10001 ***.********@*****.***

Career Overview

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.

Core Strengths

Conflict resolution Listening skills

Excellent communication skills Fast learner

Courteous demeanor Strong client relations

Accomplishments

Cashiered with two cash registers at once in tandem to maximize customer flow.

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive dining experience for all rest

Work Experience

Duane Reade

New York, NY 11.2009 - Present

Cashier

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. Responsible for ringing up customers in timely manner and guaranteeing high level of customer service.

Vectro Cutlery

New York, NY 09.2009 - 10.2009

Sales Representative

Scheduled appointments with potential customers through personal referrals

Presented Vectro Cutlery products in the customers home

Filling and submitting customer orders

Attended weekly staff meeting, advanced training workshops and conferences on personal sales techniques , consumer behavior, time management, and effective communication

Tribeca Treat

New York , NY 05.2008 - 08.2009

Cashier

Assisted with ordering stocking supplies, and monitored inventory

Established or identified prices of goods using calculators and cash registers

Answered customer questions and provide information on procedures or policies

Maintained clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans

Peer Education

New York, NY 09.2007 - 09.2008

Senior Educator

Attended and actively participated in training sessions, monthly team meetings, and brainstorming sessions

Worked in small groups with students to plan and implement strategies

Participated in a minimum of 4 campus outreach events per term

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