Medical Assistant with more to offor.
Resume:
JOSEPH R. LEVEN
Objective:
I wish to start a career that blends my holistic healing knowledge and my allopathic medical knowledge in a professional setting.
EDUCATION:
Lincoln Technical Institute, Philadelphia, PA
Registered Medical Assistant, (Diploma: May 2008)
GPA 3.98
Hatboro Horsham Senior High School (Diploma, May 1982)
ADMINISTRATIVE AND CLINICAL SKILLS
• Understands medical Terminology, Anatomy, Physiology, and Basic Pathology using a systems approach.
• Trained to Record Histories, Maintain Charts, Schedule Appointments, and Outpatient Admissions.
• Process patient insurance and billing forms using standard coding systems.
• Learned effective communications with culturally diverse populations.
• Learned collection of lab specimens with emphasis on OSHA and CLIA standards
• Trained to perform, mount and interpret ECG.
• Ability to perform intradermal, subcutaneous, and intramuscular injections.
• Familiar with the ICD-9, PDR, CPT, and HCFA 1500.
CERTIFICATIONS:
NCMA, CPR, AED and First Aid, Reiki Master/Teacher (Sekhem-Seichim VII).
EXTERNSHIP (April 7 2008 to May 13 2008)
The Mazzoni Center
809 Locust St
Philadelphia, PA 19107
www.mazzonicenter.org
WORK EXPERIENCE:
The Village Mystic (Self Employed) 2001-Present
Reiki Master/Teacher
Aromatherapy, Small business office management, spiritual councilor, Reiki energy manipulation.
Dec 2003 to Apr 2005
CUSTOMER SERVICE REP.
TLA Video, Philadelphia, PA
I took in bound calls for taking and trouble shooting of orders for customers DVDs and videos. I also did light office work such as stuffing envelopes and sending out catalogs.
Feb 2003 to Nov 2003
CUSTOMER SERVICE REPRESENTITIVE
The Hartford, Fort Washington, PA
I took incoming calls for AARP Healthcare members. I fielded questions about plans, rates, claims and basic information.
Sep 2002 to Nov 2002
CUSTOMER SERVICE REP.
NCO Benefits, Horsham, PA
I trained in both COBRA administration and Converting United Health Care Group policies into Individual policies.
Nov 2001 to Apr 2002
ASSISTANT SUPERVISOR.
The Signal Insurance, Wayne, PA
I was promoted from my Representatives position. My job is to manage 6 reps with maintaining their call volume and filing reports on their progress. I keep track of their hours and absences. In addition to all this I handle all issues sent to me by my supervisor.
Feb 2001 to Nov 2001
CUSTOMER SERVICE REP.
The Signal Insurance, Wayne, PA
Taking claims for lost, stolen, and damaged cell phones.
Oct 2000 to Dec 2000
ASSISTANT TO THE PRESIDENT
World Travel Vignettes, Inc., Philadelphia, PA
I was the personal assistant to the president of a travel wholesale company. We created tour packages for WRTI, WBGO and many other radio stations and schools. I was doing everything from answering phones to customer contact.
Feb 2000 to Aug 2000
OFFICE OPERATIONS SUPERVISOR
United States Census, Reading, PA
I am in charge of a 15-person group of clerks. I do the scheduling, training, and various office duties. I also work closely with the Field Operations Supervisors; aiding them in their work for the Census.
Nov 1999 to Feb 2000
CREDIT SUPPORT
Boscov's, Laureldale, PA
I was in charge of filing and processing post dated checks. I ran reports based on special points received by the credit staff.
Aug 1999 to Oct 1999
CLERK FOR THE MIDWEST AND SOUTH CUSTOMER SERVICE DIVISIONS.
CNA Insurance, Reading, PA
My duties included faxing and receiving faxes for the customer service representatives. Also sorting mail and running errands for the customer service areas.
White there I was asked to train 3 people fro the jobs of south and west clerks. I worked under 4 managers and did it very well.
Jun 1999 to Jul 1999
SHIPPING AND RECEIVING CLERK
Cott Beverages, Reading, PA
I worked in the shipping and receiving office. I was in charge of paperwork and making sure the trucks got loaded and unloaded promptly.
Aug 1997 to May 1999
CUSTOMER CALL REPRESENTITIVE
Bell Atlantic, Reading, PA
I was an Operator for Bell Atlantic. I was also asked to teach communications skills and technical skills to my fellow employees.
In that capacity I won a company award for excellence in teaching.
Aug 1995 to Aug 1997
SALES CLERK
RTM Incorporated, Sinking Spring, PA
Basic sales and cashier duties. Also in charge of stock and cleaning the store.
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