Shift Leader

T’Asia Zayas

** **** *** 781-***-**** E-mail: lvt7tn@r.postjobfree.com

Objective: Independent, personable and mature college student seeking a responsible customer service position with a company that uses strong organizational and communication skills for improving services and safety.

Professional experience:

Dunkin Donuts 1/2008 to 4/2011 Randolph, MA Shift Leader

• Daily routine of cleaning and stocking customer eating area, work station and equipment.

• Greeting all customers with a friendly smile using all brand standard customer service policies and procedures

• Maintain solid knowledge of product and services available for all departments

• Transfer supplies and equipment between storage and work areas

• Assists with a variety of kitchen-related functions as needed

• Receive, inventory, move and lift food and beverage products and supplies

• Monitored every employee throughout my shift. Making sure that everyone i s working at all times Star Cleaners 7/2006 to 7/2010 Brighton, MA

• Cleaning Assistant Examine and sort into lots articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required Hang curtains, drapes, blankets, pants & other garments on stretch frames to dry. Receive and mark articles for laundry or dry cleaning with identifying code numbers or names, using hand or machine markers. Marshall Middle School 2006 Dorchester, MA

• Lifeguard Keeping everyone safe throughout

• Volunteer experience:

• 3C’s Nightclub 2006-2010 Helped out with fashion show Helped sell tickets Responsible for the curtains throughout the show

• Milton Food Pantry 2006 Helped distribute food at the food pantry, prepared and served food to homeless. Environmental Club 2006-2009 protected our environment by cleaning around the outdoor school area practiced recycling cleaned around the community to enforce recycling

Education:

Roxbury Community College o Criminal Justice

Milton High School o College Preparatory Courses o Serv Safe

References available upon request.

2010-present 200*-****-****

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