TOLAND J. MOORE
*** ********** ****** *********, ** 34743 407-***-**** Email: ************@*****.***
Objective A focused and disciplined Certified Pharmacy Technician with three years of specialty pharmacy experience. Actively pursuing a career with a company who offers the opportunities to utilize and increase my clinical pharmacy knowledge, leadership ability, and technical skills, while contributing to the productivity of the company.
Experience Walgreens Specialty Pharmacy
May 2007 - Present Certified Pharmacy Technician Orlando, FL 32819
Provide Customer Service, obtain and provide accurate information between the doctor's office and pharmacy, fax doctor's office for new prescriptions.
Adjudicate insurance payments and resolve insurance issues.
Accurately place retail and mail orders and resolve issues involving retail pharmacies.
May 2007 – Present Certified Pharmacy Technician Kissimmee, FL 34743
Provide Customer Service, obtain and provide accurate information between the doctor’s office and pharmacy, fax doctor’s office for new prescriptions, fill prescriptions for pharmacist review, adjudicate insurance payments and resolve insurance issues.
August 2006 - May 2007 Reimbursement Technician/CSR2, Orlando, FL 32819
Provide Customer Service, obtain and provide accurate information between the doctor's office and pharmacy, fax doctor's office for new prescriptions.
Adjudicate insurance payments and resolve insurance issues.
Accurately place retail and mail orders and resolve issues involving retail pharmacies.
June 2006 - August 2006 Work Order Specialist, Orlando, FL 32819
Provide Customer Service, obtain and provide accurate information between the doctor's office and pharmacy, fax doctor's office for new prescriptions.
Adjudicate insurance payments and resolve insurance issues.
Accurately place retail and mail orders and resolve issues involving retail pharmacies.
Sensipar Technician
March 2006 - June 2006 Sensipar Technician, Orlando, FL 32819
Provide Customer Service, obtain and provide accurate information between the doctor's office and pharmacy, fax doctor's office for new prescriptions.
Perform quarterly surveys with patients
Enrolled patient’s into Walgreens Specialty Pharmacy Sensipar Refill Program.
Education Valencia Community College, Orlando, FL 32825
August 2007 - Present
Currently pursing an Associates Degree in Biology
Summary Computer hardware, MSOffice, Excel Spreadsheet, MS Word, Lotus Notes, Copy Machines, Fax Machines, Laser Printers
Licenses: Registered Pharmacy Technician Florida Board of Pharmacy, PTCB National Certification
References References are available on request.