Claude S Svartz
Fairfax, Virginia 22033
***********@*******.***
Career Objective
A position that will provide a challenging opportunity to significantly contribute to a company's efficiency, organization, growth, and profitability.
Education
B.S. Hotel/Restaurant Management
University of New Haven 1989
Career Skills/Knowledge
Fluent in French
Hotel Management Skills
Market Identification
Decision maker relations
Client development
Expert closer
Negotiating skills
Customer Service
Installation/Employee Training Sales/Marketing Management
Profit growth strategies
Revenue growth strategies
Market comparison
Problem solving skills
Sandler systems corporate sales training
Client relations
Inside sales
Expert Communicator
Computer Knowledge
Windows 2000/ME/NT/XP
MAS90 for Windows
ACT! 2000 by Symantec
Windows Office
Quick Quotes
Goldmine
Several PMS Software programs
Internet Explorer
Career Achievements/Experience
As Regional Account Executive for Ramesys Hospitality, (Inc.), responsible for the selling of Property Management Systems, Voice Messaging Systems, Call-Accounting Systems, and Guest Room Telephones to specific accounts and geographical territories to the Hospitality industry.
Initiated and closed one of the largest private Hospitality organizations for Ramesys Hospitality, (Inc.) that resulted in over 250 individual accounts that represented over $ 6 million in sales.
Consistently achieve and surpass sales quotas that resulted in an increase overall profitability for the company. Increased total sales by more than 50% over the previous years.
Developed a number of corporate relationships by providing service to clients through attentive follow-up and by effectively responding to requests, inquiries, suggestions, and/or concerns.
Achieved Sales Person of the Quarter several times with Ramesys Hospitality.
Handled reservations and guest registration from a 180 room corporate hotel to a 475 room midtown hotel. Supervised a staff of Front Office, Reservations, PBX, Bell staff and/or Security staff. Completed weekly forecasts, department schedules and payroll. Implemented a Frequent Guest Program including enrollment, award redemption reporting monthly statistics and meeting monthly goals.
Hospitality Career Experience
NATIONWIDE HOSPITALITY, INC – Chantilly, Virginia September 2007 – Present
City Manager – Washington DC
FAIRFAX MARRIOTT @ FAIR OAKS – Fairfax, Virginia January 2007 – September 2007
Assistant Front Office Manager
SOMERSET MARRIOTT - Somerset, New Jersey October 2004 – August 2006
Front Desk Manager
SUNDIAL BEACH RESORT - Sanibel Island, Florida March 2004 – August 2004
Assistant Front Office Manager
COUNTRY INN & SUITES - Fort Myers, Florida June 2003 - March 2004
Night Audit Manager
Sales Career Experience
ICSS – Flemington, NJ
Jan. 2006 – October 2006
Sales Manager
RDS of Florida - Tammpa, Florida
June 2003 - Oct. 2003
Account Manager
PINNACLE HOSPITALITY SYSTEMS - Fort Myers, Florida Sept. 2002-June 2003
Account Manager
RAMESYS HOSPITALITY, (INC.) - S. Plainfield, N.J. Nov. 1993 - June 2002
Senior Account Executive