Customer Service High School

**** ******* **** ********** ***** *****

PHONE 214-***-**** • E-MAIL *.*.*******@*****.***

G.E. MAINARD, III

SUMMARY

Self-starter with a track record for process improvement in manufacturing and distribution. Recognized for problem solving, effective communications, and independent work capability. Currently seeking a challenging position in a growth-oriented environment in the manufacturing logistics industry.

WORK EXPERIENCE

Smith System Manufacturing April 2011- January 2012

Plano, TX

Shipping Manager

Coordinated the daily tasks of the shipping department

Evaluated shipping cost and efficiencies based on customer needs and demands

Negotiated pricing structures for outbound shipments

Handled all outgoing domestic LTL and Truckload as well as international shipments

Implemented a cost savings auditing program for interdepartmental use

Applied lean manufacturing and JIT skills to meet customers daily shipping needs

Organized personnel to reduce overtime and maximize efficiency

Worked with production and inventory control to expedite critical shipments

Evaluated employee progress utilizing a training matrix

Maintained customer relations while improving service

Wilson Company July 2008 – February 2011

Addison, TX

Warehouse Lead Supervisor

Responsible for the daily activities and duties of the warehouse team.

Reconfigured warehouse infrastructure and layout to minimize time loss and improve overall accuracy to above 99.25%.

Reduced overall errors by implementing daily audits in regards to products being shipped.

Analyzed shipping parameters to ensure cost effective shipping, resulting in cost savings.

Thorough knowledge of inventory processes and all warehousing duties.

Specialized in small package logistics and LTL shipments.

Silver Line Windows, an Andersen Company January 2005 – June 2008 Garland, TX

Scheduling/Warehouse Coordinator September 2007- June 2008

Worked as an interdepartmental liaison between production and shipping to schedule orders, maintain stock levels, and organize production.

Studied production trends, identifying weekly variances in incoming orders. Changed production and shipping schedules to accommodate these trends resulting in a 50% reduction in time from order to ship.

Applied Lean Manufacturing principles to address company JIT goals, working with purchasing to reduce production inventory by 25%.

Developed regular 2 week forecasts based on current orders and historical trends.

As supervisor, managed daily goals of warehouse workers responsible for pulling stock to be shipped.

Lead Expediter/Shipping Clerk February 2005 – September 2007

Streamlined UPS packaging and LTL shipping processes

Produced reports to ensure swift deliveries and reduce backorders to zero

Coordinated between shipping, manufacturing, warehouse and customer service to expedite returns, repairs, credits, backorders, re-shipments, and lost products

Production Lead Person/Glass Room January 2005 – February 2005

Cut glass for special custom windows

Woodworks Plus August 2003 – December 2004

Lewisville, TX

Wood Finisher

Custom wood finishing for large companies, courthouses, and other clients

EDUCATION AND ACCOMPLISHMENTS

Eagle Scout – Boy Scouts of America

Proficient in Tribute, AS400, IBM Host Access, MS Excel, MS Word, Outlook, Access

Trained in 5S methodology

Working toward APICS certification in Production and Inventory Management

Angelo State University 2001-2003 San Angelo, TX

Kinesiology Major

Creekview High School 1997-2001 Carrollton, TX

High School Diploma

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