Sales Customer Service

*** ***** *****

Katy, TX ***** 347-***-****

***.******@*****.***

Jeannette Zorrilla

Qualification

Profile Results-oriented Administration/Management Professional with exposure to all office management/Administration and employee management, strategic planning, client/patient, relationship training and presentation skills. Extensive problem solving & resolution skills, customer service. Proven revenue generator in all market conditions. Ability to leverage skills and capabilities to participate in sales and marketing activities.B2B sales and negotiations with decision makers at many levels. Public relations, sales, planning & hospitality experience in all industries. Strong organizational, verbal and written skills. Intelligent, articulate and driven to succeed. Fluent and literate in English and Spanish. Proficient XP Professional, Microsoft Office 2012

Experience 2008-2009 AMERIGROUP Community Care New York, NY

Business Account Manager

• Responsible for promoting Healthcare services offered by AMERIGROUP and managed care membership

• Developed relationships with business owners/managers to allow access to employees

to explain products and offerings

• Networking through brokers, Chambers of Commerce and other professional business & community organizations to identify marketing and partnership opportunities to promote AMERIGROUP products

• Responsible for generating/scheduling events, health education seminars at health fairs and local businesses

• Worked closely with Sales Team/Managers to coordinate presentations to target populations within assigned areas/Build referral network with Marketing Reps and Managers in order to provide incremental growth for co , managed trained and coached sales team

• Tracked and reported all relationships and activities on Sales force

2005-2007 Queens Chronicle Newspaper Group Rego Park, NY

Account Executive/Media Sales Advertising

• Sell display advertising space for publication, responsible for generating new accounts & maintaining existing accounts

• Meet and exceeded territory sales quotas/increased co. sales 50% first year

• Strategize, organize and implement strong consistent advertising & marketing solutions and campaigns for clients/Deliver oral, written, telephone presentations and proposals to clients/ co’s

• Actively participate in corporate sales meetings, sales & marketing seminars, public relations, health expo’s, real estate Chamber of Commerce Conferences, etc

• Exhibit and prepare layouts, themes and formats for ad copy

• Conduct market research, identified emerging market trends, and introduce marketing strategies

• Implemented a new project idea to co. that increased co. revenue and sales

2001-2005 Retina Consultants of New York New York,NY

Human Resources Coordinator/Office Manager

• Established a successful work environment by implementing promotions, terminations, and performance ,

training and coaching of new employees, supervision of all employees on a daily basis

• All administrative/Secretarial duties, verifying insurances, clerical procedures ,supervision of staff, Interviewing, hiring, training new recruits , coordinated all office meetings, work schedules, wages/salary

• Assisted subordinates and supervisors in problem solving and resolution, assist patients with all documentations

• Provided first line assistance working closely with human resources dept. & Doctors.

• Management of co. revenue, accts payable/receivable, billing

1997–2001 Bethel Direct Marketing & Promoting Co. Long Island,NY

Administrative Assistant

Maintained management and controlled reports for sales and inventory

Responsible for typing proposals/reports ,scheduling all co meetings, scheduling travels, appointments

Assists Sales team with information and sales support tools and samples.

Maintained detailed database of prospects and clients; document sales calls to facilitate

follow up , managed company revenue

Managing calendars, all onboarding of new employees. Responsible for supporting company executives.

Education

Betty Owens Business School -Business Administration 1992

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