Customer Service Sales
Resume:
BOSTON MASTERS
EMAIL: ********@****.***
PHONE: 605-***-****
OBJECTIVES
Customer Service Professional
Track record of consistently meeting and exceeding organizational and costumer expectations and
goals.
Quickly learn and master new technology; equally successful in both team and self-directed settings.
EXPERIENCE
Kelly Services February 2012 - Current
Work as a temporary employee at Schneider National working in the box planning and dispatch area.
Communicate to drivers their work plan, and let them know where they need to go with what loads.
Administrative duties using a lot of Microsoft excel and word processing.
Red Lobster- St Cloud, MN September 2011 - January 2012
Represented the company as the first impression person, interacted directly with customers.
Showed quality hospitality by creating a great guest experience the whole time, always smiling, and
thanking the customer.
Aria Communications Corporations- St Cloud, MN September 2010 - January 2012
Professional fundraiser for non-profit organizations.
Provide quality calls for clients, by providing friendly, helpful customer service.
Take sales over the phone.
Answer questions about the organization.
As a third party, make the experience great for the customer so the client is please with their outcome
of sales.
St Cloud State University- St Cloud, MN August 2009 - May 2010
Work study position - Office Assistant
Directed students when they came in the office to where they needed to go.
Set up appointments for my supervisor, made copies, helped in the mail room.
Elegant Xpressions- Sioux Falls, SD December 2007 - June 2009
Interacted with customers of all ages and occasions.
Hit the ground running with frequently changing inventory, and quickly adapted to new merchandise.
Work ethic based on representing the store, building immediate and repeat sales, personal
Boston M. Masters
Resume
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responsibility and team-building.
Oscar's Gourmet Coffee- Sioux Falls, SD June 2006 -June 2009
Represented the company as the first impression person, interacted directly with customers to provide
great customer service and fulfill coffee and food service orders in a timely manner.
Maintained store displays, baked goods, made drinks, served customers.
EDUCATION
St Cloud Technical and Community College
One semester Studying Dental Hygiene
St Cloud, MN
Attended: 2011
St Cloud State University
Two years studying Pre-Dentistry
St Cloud, MN
Attended: Summer 2009 - Spring 2011
Roosevelt High School
General Education
Sioux Falls, SD
Graduated 2009
SKILLS | EQUIPMENT
I pride myself in being very friendly and caring, I have a lot of experience in customer service and gain
great satisfaction by helping others. I am self-motivated and organized. I'm a quick learner and quick
thinker which comes in handy in various situations. Very flexible to new ideas, and good at problem
solving in a quick and friendly matter. Capable of being a leader in situations, but also don't mind taking
direction from others.
Proficient using Microsoft Office on PC and Mac, and competent working in Word, Excel and Outlook.
Very good at math skills, and experienced using a cash register on various POS systems.
Volunteer Work
Asbury United Methodist Church
Vacation Bible School- Responsible for supervising kids, assisted with arts and crafts, and games.
New Orleans Mission Trip- Traveled to New Orleans, LA and served the community by helping rebuild
houses destroyed by Hurricane Katrina.
Rosebud Mission Trip- Traveled to the Rosebud Reservation in Rosebud, SD to help out the community
with yard and house work.
Chicago Inner City Mission Trip- worked with homeless children and provided them with knowledge,
support, and entertainment for the week.
Minneapolis Mission Trip- Served at Feed My Starving Children in Minneapolis, MN. Help package food
to be sent to children in foreign countries that don't have food.
Boston M. Masters
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Serving the church at pot-lucks, giving sermons in church, helping out with daycare.
The Banquet
Served numerous times at The Banquet in Sioux Falls, SD. A soup kitchen that serves food to the
homeless and hungry in the community.
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