Customer Service Medical Assistant

Daisy Perez

**** ***** ******** ****** *******, IL 60608

773-***-**** ************@*****.***

OBJECTIVE

Bilingual individual in English and Spanish seeking employment in the medical field as a Medical Assistant where my skills and education experience contribute to the growth of the organization.

PROFESSIONAL HIGHLIGHTS

Clerical Skills: Bilingual Spanish/English, Microsoft Word and Excel, Power Point Medical Billing, Medical Terminology, Utilization of standard office equipment ,Managing Patient Records, Medical Transcription,ICD-9 and CPT

Clinical Skills: Specimen Collection, Dispensing medication, Urinalysis, Phlebotomy, Vital Signs, Vaccination, EKG, Injections, C.P.R. and First Aid certification

EDUCATION

National Latino Education Institute Chicago, Illinois

Bilingual Medical Assistant, Certificate 2009-2010

EXPERIENCE

MacNeal Physician Group (Externship) Westchester, IL

August 2010/October 2010

Assisted LPN with checking in patients Specimen Collection, Urinalysis, Phlebotomy, Vital Signs, Vaccination, EKG, Injections. Great with patient care and drawing Labs .

Walgreens Chicago, IL

Cashier/Beauty Advisor/Pharmacy Technician April 2007-October 2009

Handled money, customer service, and assisted the Pharmacist with filling prescriptions and ringing up customers. Also, worked in the cosmetic department and helped with any beauty questions that the customers had and always had to multitask between job duties.

Archer Animal Hospital Chicago, IL

Vet Tec February 2005 - November 2005

Assisted the doctor in surgeries and preparing the surgical equipment, checked in patients and prepared the exam rooms. Performed clerical work, instructed the owners how to administer medication to their pets and answered multi-line console.

Marvell Tower Insurance Company Chicago, IL

Receptionist November 2004 - February 2005

Greeted callers at the business offices, made appointments and supplied requested directions or information. Kept records, filed and answered multi-line console.

Mystic Blue Cruises Chicago, IL

Hostess March 2004 – December 2004

Greeted and seated all the passengers on board the boat. Also in charge of maintaining the buffet table making sure there was enough silverware and making sure all customers were enjoying the cruise.

ORGANIZATIONS

AAMA Member since 2010

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