Manager High School

MELINDA GOODWIN

*** ***** **** ******** *****, Virginia, 23462, 757-***-**** **********@*******.***

PROFESSIONAL EXPERIENCE

MOLLY MAID,

VIRGINIA BEACH,

VIRGINIA,

Route Manager (Housekeeping),

March 2008- Present

• Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.

• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

• Dust and polish furniture and equipment.

• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

ALAMAR RESORT INN,

VIRGINIA BEACH,

Head Housekeeper,

April 2006- October 2007

• Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

• Hang draperies and dust window blinds.

• Keep storage areas and carts well-stocked, clean, and tidy.

• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

• Remove debris from driveways, garages, and swimming pool areas.

• Disinfect equipment and supplies, using germicides or steam-operated sterilizers.

• Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.

• Dust and polish furniture and equipment.

• Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.

• Assign duties to other staff and give instructions regarding work methods and routines.

• Sort clothing and other articles, load washing machines, and iron and fold dried items.

SOCIAL SECURITY ADMINSTRATION,

JERSEY CITY,

NEW JERSEY,

CLAims Development Clerk,

September 1998- January 2005

• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

• Handling incoming and outgoing calls

• Input change of address, direct deposit, medicare enrollment, social security cards and disability claims

• Communicating with lawyers and claims adjudicators pertaining to client cases

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

• Review files, records, and other documents to obtain information to respond to requests.

• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

• Find and retrieve information from files in response to requests from authorized users.

• Greet and screen customers upon arrival

EDUCATION

HOBOKEN HIGH SCHOOL,

HOBOKEN,

NEW JERSEY,

UNITED STATES

• Diploma

ADDITIONAL SKILLS

• Multi-tasking

• People friendly

• Tailor my language to peoples needs

• Eager to learn new things

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