Assistant Supervisor

KIMBERLY PERKINS

**** **** ******

Garland, TX **041

Home: 469-***-****

*****.*******@*****.***

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CAREER OBJECTIVE

Focused and disciplined professional seeking to leverage combined retail, banking, and technical background in support of corporate profitability and productivity objectives.

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PROFILE

Proactive anticipation of high-stress, fluctuating departmental needs and administration of key policies and procedures, programs, systems, scheduling, and events.

Outstanding document management skills, consistently securing sensitive materials and maintaining absolute confidentiality; excellent writing and editorial talents.

Talented communicator with expertise in delivering presentations, training subordinates, and serving as liaison for interdepartmental contact.

Technologically savvy and highly organized, able to apply Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), PS Environment, 4Gen, and other proprietary software to achieve ambitious objectives; 60+ WPM typing rate.

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PROFESSIONAL EXPERIENCE

Whole Foods Market-Dallas, Texas 1999 to 2011

Cash Up Administrator (2007 to Present)

Guest Service Team Supervisor / Trainer (1999 to 2007)

Cashier & Supervisor / Cash Up / Assistant Bulk Buyer (1999 to 2011)

Greet and process guests’ orders while handling money, up-selling products, and balancing drawer totals at end of day.

Answered and directed calls on 12-line phone system while resolving customer concerns at guest service desk and backed up floor staff as necessary.

Coded, batched, entered, processed, and proofed 150 to 200 invoices per day.

Placed distributor orders, stocked containers, organized back stock, and filled out paperwork.

Trained cashiers and processed their work while verifying deposits, tracking productivity logs, and documenting discrepancies.

Community Credit Union / Nations Bank-Dallas, Texas 1997 to 1999

Bank Teller

Processed transactions such as term deposits, retirement savings plans contributions, automated teller transactions, and night and mail deposits.

Cashed checks and paid out money after verifying correct signatures, agreement of numerical amounts, and verification of sufficient funds in accounts.

Balanced currency, coin, and checks in cash drawers at ends of shifts and calculated daily transactions using computers, calculators, or adding machines.

Examined checks for endorsements and to verify other information such as dates, bank names, validity of persons receiving payments, and legality of documents.

Identified transaction mistakes when debits and credits did not balance and resolved discrepancies.

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Further experience as Night Shift Cashier and Assistant Computer Programmer.

EDUCATION & CREDENTIALS

Richland College-Dallas, TX

Completed Coursework Toward Associate of Science in Business Programming

43.0 credit hours completed, GPA 3.8

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