Manager Management
Resume:
Nicole Villaroel
Brooklyn, New York, 11234
Home: 718-***-**** Email: ***********@*****.***
Work Experience
**/**- **/** ******** Bank (Contract Worker) Date Entry Clerk
• Compile, sort, and verify the accuracy of data before entering.
• Store completed documents in appropriate location for archiving.
• Maintain logs of activities and completed work.
05/09 – 09/09 Planned Parenthood of New York Patient Care Revenue Biller
• Processed and submitted private insurance and Medicaid claim forms for reimbursement of services rendered to clients.
• Accessed patient records and processed patient bill via statewide computerized Medicaid System
• Ensured correct ICD9/CPT4 codes are correct on patient’s electronic submission.
• Served as liaison to billing service and responds to questions, data request and other inquiries.
03/07--04/08 Curascript Specialty Pharmacy, Inc Accounting Analyst 1 & 11
• Researched customer accounts receivables to determine reasons for overdue payments and review terms of service with customers.
• Recorded details of customer’s transactions, inquiries, complaints and comments.
• Responded to customer inquiries or to notify them of claim investigation results and planned adjustments made to insurance coverage, if any.
• Informed upper management of pertinent information regarding, customer account problems and unresolved claim issues.
12/05-03/07 Rotech HealthCare, Inc Accounts Receivable Clerk
• Attended various seminars and reported pertinent information to upper management.
• Trained new employees on all aspects of collections and billing process of Medicaid claim submissions.
• Determined charges for services requested, co-payment collection and deposits and posting in adherence to policy and procedure of the facility.
• Performed various administrative functions for assigned accounts, updated client record and purging records of inactive clients.
Education
Johnson & Wales University
Bachelor of Science: Business Management Candidate 5/2013
Concentration: Community and Justice
SOFTWARE SKILLS
Microsoft Office – Outlook, Word, Excel, PowerPoint, Data Entry, Medical Manager, ICD9-CM & CPT-4 Coding
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