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Manager Customer Service

Location:
Bismarck, ND, 58501
Posted:
April 29, 2012

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Resume:

J. Al Hunt III *** N. *rd St. #K, Bismarck, ND ***01

Mobile: 480-***-**** • ****@***********.***

Summary and Professional Profile

15+ years in management and engineering background, 12+ years in environmental projects, both National and International, proficient in planning and technical aspects of environmental compliance. A manager/micro-entrepreneur adept in developing business, budget plans, marketing strategies and operational procedures. A trainer, consultant and support to various industries. A problem solver that sees the “big picture” and is committed to resolving issues and instituting programs that work.

Areas of Expertise

Skilled in inspiring and delegating

Outstanding research and analytical skills

Knowledgeable in environmental Federal & State laws

Managed operations in numerous facilities across US in compliance/marketing/budgeting/ engineering

Excellent presentation skills

Expert in implementing business solutions

Permitting: Title V/SMP, PSD/NSR, NSPS, CAM, CERCLA, NPDES, IWD, POTW, SPCC, RCRA, EPCRA-TII, ERP/EAP, PPC, OSHA-EHS

Education

B.S. Major: Geology – East Carolina University 1995

M.S. Major: Earth Science – Northern Arizona University 1998

PhD Major: Soil & Water Sciences – University of California-Riverside 2015

Qualifications / Accomplishments

Environmental

Sr. Environmental Scientist II

State of North Dakota – Dept. of Health – Environmental Health Sec

1/12-Curr

Acted as QA/QC Engineer for the Environmental Health Section, 50% time. Worked with Air Quality, Laboratory Services, Facilities Management, Waste Management, Water Quality Divisions on all internal and external permits

Acted as Environmental Response Team member for all Environmental Spills and Emergencies, mostly in the Oil & Gas fields of Western ND, 50% time

Responsible for Grant writing/funding/tracking of all Hazardous Training for Section employees

Worked closely with the Information Technology Department to allocate/create/maintain tracking for all Spill and Monitoring of Environmental situations in ND

Completed training for 40 hr HazWopper, 24 hr WazMat, 16 hr Incident Command. Worked frequently using training in the Oil & Gas fields and other hazardous site situations of ND

Environmental Technical Services /Compliance Manager

Parker Ag Services

8/09-8/10

Ensured environmental compliance in Washington/Idaho projects and worked with EPA, WADEQ, IDDEQ, DOT and local County Health Agencies to ensure environmental compliance of projects in Washington and Idaho

Provided managerial, research, environmental and engineering support to industrial facilities

Prepared environmental permits for Federal/State/County regulators in ID/WA

Created pathways with regulators for beneficial use of company requirements

Monitored, recorded and maintained waste streams

Investigated/managed environmental issues in conjunction with State and Federal regulations

Developed testing procedures and product implementation for clients

Prepared cost analysis, proposals and contracts for environmental projects

Developed client base for pre and post usage of Company experiences

Collected and analyzed soil, water and air for permitting processes

Provided management oversight, selection and budgeting for contractors/sub-contractors

Monitored Washington compliance operations involving technical and customer service management and budget limits

Investigated and controlled client problems in conjunction with State and Federal laws

Managed staff and product distribution for regulatory procedures

Environmental Technical Services /Compliance Manager

Synagro Technologies

9/04-9/06 5/08-8/09

Ensured environmental compliance in Arizona/California projects and worked with EPA, CADWR, CAARB, CADRRR, AZDEQ, DOT and local County Regulators to ensure environmental compliance of projects in Arizona and California

Provided managerial, research, environmental and engineering support to industrial facilities

Prepared environmental permits for Federal/State/County regulators in AZ/CA

Created pathways with regulators for beneficial use of company requirements

Monitored, recorded and maintained waste streams

Investigated/managed environmental issues in conjunction with State and Federal regulations

Developed testing procedures and product implementation for clients

Developed client base for pre and post usage of Company experiences

Collected and analyzed soil, water and air for permitting processes

Provided management oversight, selection and budgeting for contractors/sub-contractors

Monitored Arizona/California compliance operations involving technical and customer service management and budget limits

Investigated and controlled client problems in conjunction with State and Federal laws

Managed staff and product distribution for remediation procedures

Research Manager

University of CA, Riverside, CA

2003-2004

Provided managerial, research, environmental and engineering support to small industrial waste/agricultural facilities

Investigated/managed environmental issues

Developed testing procedures

Collected and analyzed soil, water and air for permitting processes

Performed laboratory testing for organic/regulatory projects

Consultant – Environmental Management

Power-Sphere Consulting

2001-Present

Provided managerial, research, environmental and engineering support to small organic/industrial waste/agricultural facilities

Experience in all EPA Regions and State Agencies in 36 States,

Monitored, recorded and maintained waste stream for clients

Investigated/managed environmental issues in conjunction with State and Federal regulations

Performed Phase I, II and III Environmental Site Assessments; prepared reports requiring invasive procedures for remediation determination and planning of Environmental projects

Developed testing procedures and product implementation for clients

Prepared cost analysis, proposals and contracts for Environmental/Remediation projects

Collected and analyzed soil, water and air for permitting processes

Provided management oversight, selection, and budgeting for contractors/sub-contractors

Investigated and controlled client problems in conjunction with State and Federal laws

Wrote several manuals to teach employees the how’s, why’s and when’s of Environmental management

Taught composting methodologies to waste-industry personnel

Project/Compliance Manager

EPACOR, LLC

1999-2001

Provided managerial, research, environmental and engineering support to industrial facilities

Prepared environmental permits for Federal/State/County regulators

Created pathways with regulators for beneficial use of Company requirements

Monitored, recorded and maintained waste streams

Investigated/managed environmental issues in conjunction with State and Federal regulations

Developed business plans, marketing, software, operations, and training manuals

Performed Phase I, II and III Environmental Site Assessments; prepared reports requiring invasive procedures for Environmental/Remediation determination

Developed testing procedures and product implementation for clients

Prepared cost analysis, proposals and contracts for remediation projects

Provided management oversight, selection and budgeting for contractors/sub-contractors

Taught composting methodologies to waste-industry personnel

Wrote several manuals to teach employees the how’s, why’s and when’s of waste management

Computer/Engineering/Education

Computer Specialist

US Geological Survey

11/95-5/98

Developed and maintained company web sites

Created WEB-based maps using GIS and Adobe software

Created maps for electrical distribution using SmallWorld software and microstations

Proficiency in Linux, Geographic Information System-Arc/Info. Hec-Ras and other Hec programs. Watershed Modeling System, WSPro, Haestad software, Adobe-Illustrator, PhotoShop, Microsoft Word, Excel, PowerPoint, FrontPage, Publisher, Access, Corel-WordPerfect, USGS-Mips, Pics and other imaging and processing software.

President / Sr. Editor

Global-Hunt Co.

1/06-Present

Provided niche marketing, resource management and logistical support to U.S. and China customers

Managed sales and marketing of foreign contacts with translation support, geographical locations and budgetary support

Managed staff and product distribution for marketing procedures

Edited dissertations, theses, books and other technical documents for all Taiwan Universities in all scientific and technical essays of educational publications

Foreign Business Manager

TCT Logistics

9/06-5/08

Provided management oversight, selection, and budgeting for contractors/sub-contractors

Provided niche marketing, resource management and logistical support to U.S. and China customers

Managed sales and marketing of foreign contacts with translation support, geographical locations and budgetary support

International Cooperative Marketing/ Foreign Expert

Nanhai Neusoft Institute of Information University

9/06-5/08

Taught MCC program of British design, Business English and Organization to Business Majors and English Writing to Education Majors; accounting for 500 students.

Developed business plan, marketing, software, operations, and training manuals

Consultant – Computer Software

Hunt for Software Solutions

2001-2004

Provided software and small business solutions to clients in computer/software operations

Developed and maintained company web sites

Taught computer operations and business communications to software and network developers

Instructed non-computer industry students in computer operations and software usage

Proficiency in Linux, Geographic Information System-Arc/Info. Hec-Ras and other Hec programs. Watershed Modeling System, WSPro, Haestad software, Adobe-Illustrator, PhotoShop, Microsoft Word, Excel, PowerPoint, FrontPage, Publisher, Access, Corel-WordPerfect, USGS-Mips, Pics and other imaging and processing software.

Computer Specialist

No. Arizona University

1995-1996

Instructed non-computer industry students in computer operations and software usage

Computer Specialist/Teaching Assistant

East Carolina University

1993-1995

Instructed interior design students with drafting/design procedures using CAD

Instructed non-computer industry students in computer operations and software usage

Engineer – Mechanical Design

Hamilton Beach / Proctor-Silex Inc.

1989-1992

Accountable for design, development, documentation and counsel on mechanical projects

Designed variety of mechanical systems

Researched and developed modern mechanical devices and electro-mechanical equipment

Documented specs. parts and manufacturing processes for foreign manufacture of small appliances



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