Customer Service Data Entry

Lakiyia S. Briggs

**** ******** ******

Suffolk, VA 23434

231-***-****

*******@*****.***

OBJECTIVE

To obtain employment where all my skills thus far will be utilized and to learn new ones where I will be an asset to any company employed by.

EMPLOYMENT HISTORY

West Michigan Therapy, Muskegon, MI

06/2008 - 07/2009 Client Management

Front desk clerical support. Maintaining client appointment database. Interaction with clients on a substance abuse need basis. Keeping attendance logs. Daily Inputting therapy sessions and group settings. Mailing, filing and faxing. Opening and closing of files and general office duties. Inputting billing codes for payment of services.

E-Coaters, Norton Shores, MI

06/2006 - 04/2008 Quality Control

Keeping a detailed account of all parts in warehouse, sorting through fixing repairable parts. Log of end of shift activity daily. Inspecting parts just off the line. Packaging parts.

Quality Inn, Muskegon, MI

01/2006 - 06/2006 Front Desk Attendant

Front Desk position checking guests in and out of hotel. Receiving payments, data entry, basic office machine use, and upkeep of front lobby.

Farmers Insurance, Grand Haven, MI

03/2005 - 12/2005 Customer Service Representative

Telemarketer, receptionist, multi-phone line, scanning, faxing, coping, creating files, data entry, deposits, account look ups and bulk mailing.

EDUCATION

Studying towards an Associates

Major: Criminal Justice (54 credits)

Parks College, CO

Bachelors of Art

Major: Family Life Education (6 credits)

Spring Arbor University, MI

Studying towards general degree in arts

Major: Human services (18 credits)

Muskegon Community College, MI

CERTIFICATES AND LICENSES

Medical Receptionist, Orchard View, MI

SKILLS AND ABILITIES

Computer- Microsoft, Word, Excel, Access, PowerPoint, Data Entry (45 WPM), Telemarketing, Medical Terminology, Pharmacology, Claims Processing, Hippa, Office Skills, Customer Service

Contact this candidate