Denise Catala
** ***** ****** **** *** Woodlands, TX 77381 281-***-****
*******@***.***
Summary
Highly skilled office manager with over 9 years experience in satisfying customer needs while working in a fast paced environment with excellent punctuality and a superb attendance record.
Experience
2007-2008 Mini of the Woodlands, The Woodlands
Service Advisor
Consulted with customers about needed repairs on vehicles.
Provided numerous customers with excellent service.
Extensive and detailed parts and equipment research on computer
Assisted in purchasing and procuring service
Managed an active telephone system.
1998-2007 Chief’s AC Supply Company, Spring, TX
Office Manager/Supervisor
Produced payroll for all employees
Managed an active telephone system.
Supervised many employees in a warehouse situation
Experienced bookkeeper and taxes
Accounts receivable and payable
Experienced in QuickBooks
Purchasing agent
Processed materials and final product
Authorized shipping and receiving, and local deliveries
1996-1998 Speed Mart Marketing, The Woodlands, TX
Data Entry Personnel
Entered inventory data using Microsoft Excel
1994-1996 Charlie Thomas BMW, Houston, TX
Customer Service Representative
Cashier
Customer Service
1992-1994 European Imports, Spring, TX
Customer Service Representative
Customer Service
Managed an active phone system
1984-1992 Gullo Haas Porsche Audi, Houston, TX
Inside Sales
Assisted store manager in retail sales in boutique
Cashier
1982-1984 Coastal Circuits, Manvel, TX
Receptionist
Managed an active phone system
Assisted customers by taking orders
1975-1979 First City National Bank, Fannin St. Houston, Tx.
Check Adjustment Department
Processed checks and balances at the end of the day.
Made sure that all the checks that were processed that day balanced to the deposits with no errors.