Customer Service Manager
Resume:
Angela Anderson
Kent City, MI 49330
*****************@*****.***
Education
Davenport University May 2011
Bachelor of Business Administration Grand Rapids, MI
Emphasis: Entrepreneurship
G.P.A.: 3.84 – Dean’s List
Work History
ChoiceOne Bank September 2011- Present
Marketing Associate Kent City, MI
o Create internal marketing tools and campaigns for frontline staff and departments throughout bank.
o Maintain social media for company.
o Plan and coordinate events and campaigns for customers.
o Began e-mail marketing campaign and successfully created and sent out marketing promotions to customers.
o Continuously utilize Microsoft Word, Excel, Publisher, and Photoshop.
ChoiceOne Bank June 2009- Present
Teller Sparta, MI
o Provide customer service to an array of customers and committing to their personal financial needs through product referral, financial guidance, and procedure assistance.
o ATM and Vault certified.
o Administrative tasks for upper management.
o Host Spanish education class for staff.
Fly Birdie Dec. 2006-Present
Self-owned Business, Seamstress Grand Rapids, MI
o Have created and sold products to two buying customers.
o Designed numerous products through style projections and ideas.
Qualifications
o Able to communicate expressively and professionally in oral and written avenues
o Remain goal and task oriented while using time management skills
o Ability to take on a leadership position in a team environment
o Enjoys and is able to solve problems relating to business and office issues
o Proficient and experienced with general office procedures and equipment
o Able to multi-task in the internal and external office environment
o Computer software skills: Word, Excel, PowerPoint, Photoshop, and Publisher
Volunteer Opportunities
Relay for Life: Booth Manager; Artist June 2011
Little Dresses for Africa: Seamstress May 2011
Art Prize: Viewfinder 2010 & 2011
Contact this candidate