order entry/ sales support

Heidi Butcher

***** ********** **.

Middlefield, Ohio 44062

Home 440-***-****

Cell 440-***-****

Objective

Seeking employment working with customers and or assisting sales representatives. Areas of interests are as follows: job coordination, scheduling and production supervision.

Employment History

Phoenix Associates January 2008 to March 2008

Chagrin Falls, Ohio

Responsibilities included assisting new owners with customer service, sales support, order entry, recruiting of employees, and scheduling of daily functions.

Boak and Sons 2004 to 2007

Youngstown, Ohio

Responsibilities included insulation sales and services to builders; scheduling of labor crews; field checks; measuring of buildings after framing and from blueprints; assisting builders and architects with special needs; and educating buyers on new products and services.

4 Seasons Insulation 2000 to 2004

Medina, Ohio

Responsibilities were the same as Boak and Sons above.

United Insulation 1988-1999

Cleveland, Ohio

Responsibilities included the following: Supervision of 25-30 crew members; scheduling and coordination of insulation jobs; worked with customers to ensure quality and satisfaction; assisted sales representatives and builders to meet targeted completion dates; quote and price checking of jobs; conducted field inspections; employee evaluations; and implemented programs to keep employee turnover low.

Education

Lakeland Community College 1984-1987

Kirtland, Ohio

Degree earned: Associate degree in Business Management

Skills

Microsoft Word

HR Law Knowledge

OSHA Regulations

Scheduling

Customer Service

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