JENIFER A. TAGGART
Reston, VA 20194
410-***-**** (cell)
PROFESSIONAL SUMMARY
Experienced in program/project operations and management in an IT/government contracting environment • Motivated, solution-focused achiever who consistently meets and exceeds timelines and requirements • Strong organizational and interpersonal skills, with ability to maintain professionalism and communicate effectively with people at all levels of the organization
SECURITY CLEARANCE
Top Secret/SSBI, granted December 2007
EDUCATION
B.S., Technology & Management (Behavioral Sciences minor), University of Maryland University College
PROFESSIONAL EXPERIENCE
Kadix Systems, Arlington, VA 3/2009 – Present
Manager
SRA International, Fairfax, VA 10/2000 – 3/2008
Senior Member of the Professional Staff
Resource Manager 11/2006 – 3/2008
• Identified and provided qualified internal technical, functional, and management resources to meet staffing requirements
• Worked with employees to identify new assignments to help meet their career objectives; comprehended capabilities (skills) and interests of employees and factored into staffing decisions
• Identified and secured staff assignments in order to maximize utilization
Program Operations Manager 8/2005 – 11/2006
• Provided oversight of processes and procedures for business program and managed the day-to-day operations as they related to the business program and corporate requirements
• Prepared monthly program review briefings for corporate senior management
• Maintained database of all marketing/pipeline activity
• Provided oversight for personnel transactions, including transfers into and out of the business program and tracking of assignments
• Managed the performance management/appraisal process for over 200 employees and managers
• Managed employee training plans and processes
• Managed office space and assignments and led effort for move to a new corporate facility
• Served as a central point of contact for customer site personnel by answering questions, helping identify the appropriate company resources, and facilitating the resolution of concerns
Project Operations Manager 12/2001 – 8/2005
• Provided program/project management support from project start-up to closeout activities, as well as planning, tracking, and management oversight to ensure the successful performance and execution of the task order and deliverables
• Managed project schedules to meet contractual/project requirements
• Oversaw subcontract efforts, including subcontract agreements and modifications, invoice review and support, evaluations, and closeout
• Prepared and presented project review briefings to corporate senior management and client representatives
• Assisted in budgeting and forecasting processes
• Maintained Peer Review plan; coordinated, facilitated, and moderated peer reviews
• Ensured project deliverables, including user manuals, training materials, and all other contract work products met customer and company standards and requirements
• Supervised one team member, including task assignment & performance appraisal responsibility
Marketing Project Manager 10/2000 – 11/2001
• Led all tasks associated with appearances at industry tradeshows and represented company at those shows
• Edited and produced online department newsletter, and assisted in writing, editing, and producing collateral materials and web site content
• Conducted Internet research on competitor information, industry news, and events
• Managed expenditures on a monthly and annual basis and measured spending against plan
Dunn Enterprises, Upper Marlboro, MD 7/1999 – 10/2000
Sales & Marketing Manager
National Academy of Sciences, Washington, DC 7/1997 – 7/1999
Senior Project Assistant
Logotel, Inc., Columbia, MD 1/1997 – 7/1997
Administrative Assistant
United Parcel Service, Laurel, MD 1/1991 – 1/1997
Human Resources Assistant
PROFESSIONAL AFFLIATIONS
Member, Project Management Institute (PMI)
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, Project, Visio, Rational ClearCase and ClearQuest