IT Project Manager/Support Technician
Resume:
Raymond J. Gemmé III
P.O. Box ******
Quincy, MA 02269-0361
************@*******.***
Salary Requirement- 30-40k/yr
WORK EXPERIENCE
**** - **** **** *********** ******, MA
Sales Associate
Sell TV's and Home Electronics, Demonstrate new products to customers, Sell extented service plans. Ring up purchases, check customer credit at register. TV Expert in Boston store.
2003 – 2005 Mosaic Sales Solutions Boston, MA
Sales Associate
Sell Olympus Digital Cameras at Best Buy in Braintree
Assisted customers with how to use products
Conduct Mystery Shopping research
Inventory control
2003 – 2004 Roxbury Community Health Center Roxbury, MA
Computer Networking Intern
Trained on Microsoft and Novell Server Operations. Constantly upgraded Software.
Created new Users and put them on the Network. Mapped drives and Peripherals.
Worked in a Technical Support help group.
1999 – 2001 Park Ave Audio Video Worcester, MA
Master Technician
Repaired Home Electronics – TV’s, Stereo’s, DVD’s, Handycams, etc.
Counter Person – Helped with customers, Register, Drop off’s and Pick ups.
Trainer – Trained Owner to do repairs and to properly operate electronic test equipment.
1999-2000 Allmerica Financial
Worcester, MA
Customer Service Representative
Invited prospects to Investment Seminars.
Advanced to inviting Financial Professionals.
1996 – Present Ray’s Audio Video N. Quincy, MA
Owner – Master Technician
Repaired Home Electronics – TV’s, Stereo’s, DVD’s, Handycams, etc.
Installed new Equipment and instructed customers on use.
1988 – 1995 Sears Service Searstown, Leominster, MA
Master Technician
Repaired Home Electronics – TV’s, Stereo’s, DVD’s, Handycams, etc.
Counter Person – Helped with customers.
Sales Assistant – Helped Salesmen with customers and sales.
Trainer – Trained new Technicians on work area and repairs.
EDUCATION
1997 –1999 Worcester Industrial Technical Institute Worcester, MA
Electronic Technology
Graduated with an Associates Degree
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