Customer Service

William Davis

**** ******* ****** ******

Minneapolis, Minnesota 55404

***- ***-****

*********@*****.***

Skills

• Organized and Efficient ● Type sixty words a per minute

• Microsoft certified ● Detail oriented

• Excellent communicator ● Great management skills

• Proficient

Delaware North, Sport and Food Services Minneapolis, MN 2010-2011

Cook 1

• Supervised employees engaged in serving food and in maintaining the cleanliness of the food

• Maintained the cleanliness of food service areas, coolers, and equipment

• Estimated date of delivery to customers based on knowledge of own firm's production and delivery schedules

• Talked with customers in person, by phone and via E-mail

• Displayed and demonstrated product using samples and catalog, emphasizing salable features

Bill’s Landscaping, Inc. Minneapolis, MN 2008-2010

Manager

• Performed routine cleaning, maintenance, snow removal, electrical work, and landscaping of assigned buildings and grounds

• Documented reports of business transactions and kept expense accounts

• Compiled all data and enter it in to the data base. Logged at label all names and dates

• Quoted prices and credit terms and prepared sales contracts for orders obtained

• Sold products to businesses, industrial establishments, and individuals for manufacturing and distribution

Contingent Workforce Solutions, Inc. St. Paul, MN 2003-2008

Distribution Officer/ File Clerk

• Responsible for the maintenance and upkeep of warehouse floor

• Complied all data and entered it into the database. Logged, labeled, and dated all incoming goods

• Determined proper methods of identification and location based on the product demand

• Determined method of shipment, utilizing knowledge of shipping procedures, routes, and rates

HMSHost

Supervisor Trainee / Cook St. Paul, MN 1999-2001

• Supervised employees and regulated the food service activities by enforcing policies and regulations

• Successfully managed daily operations for up to 4 stores.

• Operated cash draw and low cost of sales

• Planned menus and prepared a variety of appetizers, entrees and desserts according to recipes

• Seasoned and cooked food, according to prescribed methods; Portioned and garnished food

Educational Background

Microsoft Office Specialist Certificate

Bachelors Degree, Sociology

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