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Real Estate Customer Service

Location:
United States
Posted:
March 23, 2011

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RICHARD R SPINA

*** ***** ******* ****

SMITHTOWN,NY,11787

631-***-****

EDUCATION

ST. JOHN’S UNIVERSITY

STATEN ISLAND ,NY

GRADUATED- MAY 1977

BACHELOR OF SCIENCE DEGREE IN BUSINESS

ADMINISTRATION

SOCIETY OF REAL ESTATE APPRAISERS-COURSE 101: INTRODUCTION TO APPRAISING REAL PROPERTY-SEPTEMBER 1988

SOCIETY OF REAL ESTATE APPRAISERS-COURSE 102-APPLIED RESIDENTIAL PROPERTY VALUATION-JANUARY 1991

SOCIETY OF REAL ESTATE APPRAISERS –SEMINAR 440 PROFESSIONAL PRACTICE-NOVEMBER 1990

COLUMBIA SOCIETY-INTRODUCTION TO APPRAISING REAL PROPERTY-HOFSTRA UNIVERSITY,HEMPSTEAD.NY,1989

NEW YORK STATE CERTIFIED RESIDENTIAL REAL ESTATE APPRAISER-CERTIFIED APRIL 1992 CERTIFICATION NUMBER-45000006901

NOTARY PUBLIC

WORK EXPERIENCE

APRIL 1994 TO PRESENT

REAL ESTATE APPRAISER-THE LONG ISLAND SAVINGS BANK AND ASTORIA FEDERAL SAVINGS BANK

APPRAISING REAL PROPERTY ON A CONTRACT BASIS TO DETERMINE MARKETABILITY FOR MORTGAGE PURPOSES.

JANUARY 2008 TO MARCH 2009

INSIDE SALES ACCOUNT MANAGER-GLOBAL INDUSTRIAL EQUIPMEMT COMPANY-PORT WASHINGTON

CUSTOMER SERVICE JOB INVOLVING THE DEVELOPMENT OF RELATIONSHIPS WITH NEW CUSTOMERS. PENETRATE EXISTING CLIENT BASE AND INCREASE REVENUE. MEET STANDARDS FOR CALLS,QUOTES,AND SALES QUOTAS.DEVELOP SALES PLAN TO BUILD PERSONAL BOOK OF BUSINESS.

CUSTOMER SERVICE REPRESENTATIVE AND ACCOUNT MANAGER IN A BUSINESS TO BUSINESS SALES ENVIORNMENT IN CHARGE OF OVER 400 ACCOUNTS.

JULY 1993 TO JULY 1998

REAL ESTATE APPRAISER-RECORD RESEARCH, INC.

APPRAISING REAL PROPERTY ON A CONTRACT BASIS TO DETERMINE MARKETABILITY FOR MORTGAGE PURPOSES.

DECEMBER 1990 TO MARCH 1994

REAL ESTATE OWNED DEPARTMENT- THE LONG ISLAND SAVINGS BANK

DETERMINE OCCUPANCY STATUS AND ADVISED OCCUPANTS OF FORECLOSURE AND EVICTION PROCEEDINGS. INSPECTED RESIDENTIAL AND COMMERCIAL PROPERTIES TO ASSESS AND EVALUATE CONDITION. EVALUATED THE COST EFFECTIVENESS OF REPAIRS TO DETERMINE THE MARKETABILITY OF PROPERTIES. PREPARED WRITTEN DOCUMENTATION TO DESCRIBE PROPERTIES. MONITORED PROGRESS OF CONTRACTED WORK AND REPORTED CONDITION. MARKETED PROPERTIES TO PERSPECTIVE BUYERS.

MARCH 1986 TO DECEMBER 1990

REAL ESTATE APPRAISER-MORTGAGE ORIGINATIONDEPARTMENT-THE LONG ISLAND SAVINGS BANK.

LEARNED THE MORTGAGE PROCESSING SYSTEM. WORKED CLOSELY WITH THE VICE PRESIDENT OF THE BANK INTERVIEWING CLIENTS FOR MORTGAGES.

JANUARY 1987-TRANSFERRED TO THE APPRAISAL DEPARTMENT AS AN APPRAISER TRAINEE.

OCTOBER 1987-PROMOTED TO APPRAISER WHERE I APPRAISED REAL PROPERTY TO DETERMINE MARKETABILITY FOR MORTGAGE PURPOSES. APPRAISED SINGLE FAMILY,CONDOMINIUMS,CO-OPS,MULTI-FAMILY, AND VACANT LAND. ENHANCED WORK EXPERIECE BY ATTENDING COURSES OFFERED IN THE INDUSTRY.

OCTOBER 1985 TO FEBRUARY 1986

PERSONNEL CONSULTANT FOR ESSEX PERSONNEL

CONDUCTED JOB SEARCHES AND INTERVIEWED CLIENTS FOR PLACEMENT WHERE EXPERIENCE PREVAILED.

OCTOBER 1983 TO SEPTEMBER 1985

GENERAL PARTNER-WHITEHOUSE VEAL CORPORATION

ESTABLISHED WHOLESALE MEAT VENDING COMPANY SERVING THE METROPOLITAN NEW YORK AREA.

DEVELOPED CLIENT RELATIONSHIPS. INTRODUCED PRODUCTS TO RESTAURANT OWNERS, DISTRIBUTED THOSE PRODUCTS AND FOLLOWED UP WITH BILLING AND COLLECTIONS. ADDITIONAL RESPONSIBILITIES INCLUDED DEVELOPING A FINANCIAL PLAN AND QUARTERLY REPORTS IN CONJUNCTION WITH INDEPENDENT AUDITORS.

AUGUST 1980 TO SEPTEMBER 1983

SPECIALIST CLEARANCE DEPARTMENT-BEAR STEARNS

RESPONSIBLE FOR CLEARING ACCOUNTS FOR THE NEW YORK AND AMERICAN STOCK EXCHANGE BROKERS. BASED ON PREVIOUS DAYS TRADING DUTIES INCLUDED THE COMPUTATION OF PROFIT AND LOSS,EQUITY,LONG AND SHORT POSITIONS, AND MARKET VALUE ON EACH INDIVIDUAL STOCK TRADED AND THE TOTAL FINANCIAL POSITION SUMMED UP AT THE END OF EACH DAY TO DETERMINE EACH BROKERS MARGINAL POSITION.

SEPTEMBER 1977 TO JULY 1980

INDEPENDENT LIFE INSURANCE AGENT-UNITED SERVICES AGENCY

DIRECT SALES OF LIFE INSURANCE AND ANNUITY PRODUCTS THROUGH ASSOCIATION WITH THREE INSURANCE COMPANIES. PRODUCT LINES INCLUDED WHOLE AND LIMITED PAY LIFE,TERM INSURANCE, AND ANNUITIES.

SEPTEMBER 1977 TO AUGUST 1979

BILLING DEPARTMENT-BROOKLYN HOSPITAL

MEDICAL CODING AND BILLING FOR MEDICAID AND MEDICARE PATIENTS.

REFERENCES AVAILABLE UPON REQUEST



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