Sales Manager
Resume:
Russell S. Phillips
Sales Professional
Germantown, TN
****************@*****.***
Professional Objective:
To secure a full-time sales and marketing position with a Memphis based company allowing me to utilize my vast sales experience and knowledge, well developed communication skills and varied computer skills in an environment of collaboration and team work for a well respected established company. I strive to provide every customer with product/service knowledge to suit their needs in order to enhance future success.
Work Experience:
06/2012 - Present Comcast
Memphis, TN 38125
Direct Sales Rep
Educating and selling Comcast services to customers to include Cable, Internet and Phone to both residential customers and business to business
Extensive experience cold calling independent companies, developing relationship and gaining trust of the customer
Ability to know the area market and use this knowledge to my advantage to create sales and marketing opportunities
1999-2012 ServiceMaster Clean
Memphis, TN 38125
Market Expansion Manager
Full charge of all franchise territory sales operations in the South and Southeast
Educating and selling of disaster restoration,residential/commercial floor care and janitorial franchise businesses to interested individuals
Extensive experience cold calling independent companies for conversion into ServiceMaster system
Responsible for developing the customized email campaign for each franchise service line (4) in the ServiceMaster Clean Company
Developed demographic market penetration analysis of existing franchisees in order to realize market opportunities
Ability to know the area market and use this knowledge to my advantage to create sales and marketing opportunities
Six Sigma Yellow Belt Certified
Extensive experience with ACT! Contact Management program
Award recognition for high sales volume 2006 –2010.
Selling 525 new franchises in 13 years.
1998-1999 O.J.’s Services Two Inc.
North Little Rock,AR
Vice President of Memphis Operations
Management of all areas of sales including commercial and residential cleaning
Organizing proactive plans for commercial sales force, inspectors and residential manager
Commercial bidding, sales and training,management of personnel, and problem solving
Increased monthly sales from $7k to $46k
Personally responsible for commission sales increase of $200k annually from commercial accounts
Managed janitorial operations support staff during night shift
Hired, trained and evaluated job performance of team members
Experience in problem solving and maintaining customer relations
1985-1998 The Woman's Touch
Memphis, TN 38116
Owner/Operator
Owner/Manager of a 20 employee successful, well respected residential cleaning service
Upkeep of seven company vehicles and all equipment
Personally managed accounting of all company finances including payroll, taxes, accounts payable and receivable
1980-1984 U.S. Air Force
Blytheville, AFB. AR 72315
FMS / JEIM
Removal, Inspection, Repair and Installation of powerplant parts and QEC kit
Custodian of special tools
Assistant crew chief over five crew members
Airframe & Powerplant (A&P) License Certification
Honorable discharge after 4 years of active duty
Summary of Qualifications:
- Ability to plan, organize, initiate, direct
- Possesses excellent professional communication skills with clients and customers
- Proficient computer skills in OUTLOOK, WORD,EXCEL, POWERPOINT
- Ability to analyze complicated problems and present solutions
- Six Sigma Yellow Belt Certified; Certificate of Conflict Management Training
- FAA Powerplant and General ratings
Education:
1987-1989 Attended University of Memphis - Memphis,Tennessee
Major in Business Management.
1982-1984 Attended Georgia Military College - Milledgeville, Georgia
Focus on business management.
1980-1982 Community College of the Air Force - Maxwell AFB, Alabama
FAA Powerplant rating received May 1985
Personal:
Married for 23 years to wife employed at St. Jude Children’s Research Hospital. My interests include family:The father of three children, one special needs son and two college graduates.President 4 years and current V. President 2 years of Almadale Place Homeowner’s Association.
References available upon request.
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