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Project Customer Service

Location:
Bellevue, WA
Posted:
October 06, 2010

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Resume:

Usha Palaparthi

(Test Analyst)

Current Location: Bellevue, WA

VISA Status: H1-B

Email ID: lq9i4f@r.postjobfree.com

Contact #: 425-***-****/425-***-****

Summary:

• Over 6+ years of IT experience including working with Cognizant Technology Solutions as a Software Test Engineer in Performance, Automation and Manual testing of large mission critical applications for clients like Wells Fargo, Ameriprise, PR Newswire and Ovations USA.

• Well experienced in Testing Web and client-Server applications using HP Load Runner 8.1/9.0

• Experience in Identifying and Creating Scenarios to Test the Application

• Extensive knowledge in generating Vuser scripts, developing scenarios for various types of Loads, analyzing the results, generating final execution summary reports.

• Experience in Testing the Web applications using Apache JMeter, Bad boy tools

• Good experience in executing the scenarios using Performance Center 9.0

• Good Working experience in setting up the performance test environments

• Good working knowledge in using the VSTS tool for Performance Testing

• Experience in logging the defects using VSTF

• Experience in data driven tests and automating the tests using C# , ADO .Net and VSTS

• Experience in automating the web tests using VSTS

• Good knowledge of various stages of SDLC & STLC

• Experience in using Perfmon for analyzing the performance of application and database servers

• Well experienced in running the SQL profiler tool to identify the database bottlenecks

• Good in setting up monitors for database and application servers using Sitescope

• Good backend skills in creating SQL objects such as tables, stored procedures, views, indexes, triggers, user defined functions using MS SQL Server 2005/2008

• Good in using Automated Functional Testing tools like HP QTP 9.0

• Experience in creating the Test plans, Test designs for various application modules

• Experience in providing the testing effort estimations for various applications

• Experience in working on Scrum methodology

• Good Experience in preparing the traversal flows for the performance Test Scenarios

• Good experience in gathering the Functional & Nonfunctional requirements

• Good team player, strong interpersonal and communication skills combined with self-motivation, initiative and the ability to think outside the box

Education & Certifications:

• Masters in Engg. Physics from National Institute of Technology, Warangal

• Cleared the external certification “Foundation level zero ISTQB”

• Cleared the external certification “Sun Certified Java Professional”

• Cleared the Cognizant internal Performance Testing Level1 LRCPC

Technical Skills:

Databases SQL Server 2005/2008, MS-Access 2000

Performance Testing Tools HP Load Runner 9.0, 8.1, Microsoft VSTS 2008, Apache JMeter, Performance Center, Open Source Badboy

Languages C#,C, T-SQL, Embedded C, Assembly Language for PIC Microcontrollers

OS Win7/Windows Server 2008/Windows Server 2003, Windows NT , XP, Vista

Web Servers IIS 6.0/7.0

Other Tools TFS, QTP, SQL Profiler, Sitescope, Perfmon

Scripting Languages HTML

Professional Experience:

Project 1: Candidate Tracking System (April 2010- Present)

Wolverine Technical Staffing Inc

Role: QA Engineer

Project Description:

The Gemoora (Candidate Tracking System) is a project in Wolverine Technical Staffing Inc which helps candidates in placements. The candidate Tracking System helps the recruiters in Wolverine Technical Staffing Inc to easily look for suitable candidates for a required position from the database that is provided.

Job Responsibilities:

• Involved in preparation of Test Plan, Test Cases, Test Scripts, and Test Scenarios.

• Written Test Cases and performed Manual Testing like Positive Testing and Negative Testing.

• Performing Functional, Integration, System, Regression and User Acceptance Testing (UAT).

• Reviewing and updating the Test cases for requirements coverage and completeness.

• Working closely with Business Analysts to test the enhanced requirements.

• Tracked defects using Team Foundation Server.

• Maintaining test cases and test scripts to incorporate Bug Fixes and new enhancements in each release.

• Actively involved in automating the Regression Testing process of the application using the existing manual testing scenarios using C#, ADO.Net, VSTS

• Implemented the SQL automation from VSTS tool using ADO.net connections.

• Provided data to the business analysts during UAT.

• Involved in the internal meetings of the QA team and reviewing the ongoing testing process and updating the team with current status of testing.

• Attended Change Request meetings to document changes and implemented procedures to test changes.

Tools Used: VSTS 2005/2008, SQL Server 2005/2008, C#

Project 2:

The Hartford Insurance

Quality Assurance Analyst Oct 2009 to March 2010

The Hartford is a leading provider of investment products – annuities, mutual funds, college savings plans – as well as life insurance, group and employee benefits, automobile and homeowners' insurance, and business insurance.

• Analysed project documents, software specifications and developed test plans

• Formulated test requirements, use cases / scenarios, test coverage metrics and test cases

• Conducted software testing (Smoke, Functional, Regression, System Integration, UAT testing, Database integrity, Performance tests)

• Identify defects / bugs and documented in the existing proprietary defect tracking application

• Performed data driven-automated tests, wrote / modified test scripts and executed test scripts

• Engaged in data seeding exercise establishing baseline data for individual test scripts and applications Documented / published release notes, test results

• Conducted application, functional, defect walkthroughs to stake holders

• This project was executed as a scrum model

• Represented testing team to the management with testing efforts, sizing and test reports

• Coordinated offshore testing team

Environment: QTP 9.0, Load Runner 9.0, Windows 2003/XP, SQL Server 2005/2008

Organization: Cognizant Technology Solutions [May 2006 – Sep 2009] QA Tester

Project 3:

Title : Commercial Card Expense Reporting

Client : Wells Fargo

Operating System: Windows XP

Tools : Load Runner 9.1, Performance center 9.0

Period 8 months

Description :The Commercial Card Expense Reporting (CCER) product was established to support Wells Fargo’s Commercial Card customers by allowing them to manage their expense process through a web based interface. The product provides functionality for all players in the process; cardholder, out of pocket user, approver, reconciler, program administrator, card manager, and customer service officer. The CCER product is critical to the growth of the commercial card business as it provides a differentiating factor in a crowded competitive landscape.

Responsibilities:

• Working at Client’s location for collecting and analysing the performance test requirements

• Preparing the effort estimation and test plans

• Creating the Vuser Scripts in the Vugen

• Developing scenarios for Performance Test

• Setting up the test environment

• Executing the smoke tests for 10 users

• Executing the tests in the controller for various loads

• Setting up the monitors and observing the counters of Application and Database servers

• Analysing the results and identifying the bottlenecks

• Generating the execution summary reports and communicating it to the clients

Project 4:

Title : Documentation Collaboration Management

Client : Wells Fargo

Operating System : Windows XP

Tools : Load Runner 9.1, Performance Center 9.0

Period 3 months

Description: DCM is a workflow and document management application in support of the core business processes for Wholesale. DCM provides any time, any where access to digital content in the DCM repository to authorized users. It facilitates and enables information sharing across the Wholesale enterprise and with our customers. DCM provides the ability to create custom business workflows that can also involve document management features.

Responsibilities:

• Working at Client’s location for collecting and analysing the performance test requirements

• Preparing the effort estimation and test plans

• Creating the Vuser Scripts in the Vugen

• Developing scenarios for Performance Test

• Setting up the test environment

• Executing the smoke tests for 10 users

• Executing the tests in the controller for various loads

• Setting up the monitors and observing the counters of Application and Database servers

• Analysing the results and identifying the bottlenecks

• Generating the execution summary reports and communicating it to the clients

Project 5:

Title : ONP

Client : PR Newswire

Operating System : Windows XP

Tools : Load Runner 8.1

Period : 3 months

Description:The primary website for PR Newswire is http://www.prnewswire.com. The web site is based on some of the oldest software and hardware infrastructure in use at PR Newswire. Though the web site is still highly available, it is becoming increasingly difficult to keep online due to the lack of external support from third party vendors. The current application design also limits PR Newswire’s ability to add additional web servers and improve the performance of the site.

ONP phase 1 will deliver a new platform on to which PR Newswire will be able to migrate or build news and marketing services as well as the functionality.

Responsibilities:

• Gathering the Non functional Requirements from the clients

• Preparing the Test Plan for different modules in the application

• Developing simulation scripts using the HP Interactive Load Runner by identifying business critical transactions.

• Executing Smoke tests to validate the scripts, environment and data.

• Executing test runs to find the scalability and response time of the identified transactions.

• Analyzing the test results followed by preparing the preliminary report consisting of the response time and scalability point

• Preparing final executive summary report at the end of the engagement

Project 6:

Title : PRN USES

Client : PR Newswire

Operating System: Windows XP

Tools : Load Runner 8.1, Citrix protocol

Period : 3 months

Description: The PR Newswire proposed to redevelop their current US Editorial System (USES). This system accepts client submissions from a variety of sources, reviews and edits these submissions and finally passes these submissions to various distribution systems for publication. These operations are effectively the core business of PR Newswire. Current technology is based on Lotus Notes and other disparate platforms.

Responsibilities:

• Gathering the Non functional Requirements from the clients

• Preparing the Test Plan for different modules in the application

• Developing simulation scripts using the HP Interactive Load Runner by identifying business critical transactions.

• Executing Smoke tests to validate the scripts, environment and data.

• Executing test runs to find the scalability and response time of the identified transactions.

• Analyzing the test results followed by preparing the preliminary report consisting of the response time and scalability point

• R&D on the Citrix_ICA protocol.

• Generating the Preliminary report from the smoke tests executed.

• Preparing final executive summary report at the end of the engagement

Project #7

Title : Client Site Redesign R3A

Client : Ameriprise

Operating System : Windows XP

Tools : Load Runner 8.1, Apache JMeter, Badboy, SQL Profiler, Sitescope

Period 8 months

Description: A site is the overall container which holds all the portal pages of any portal application. A new site called “Financial Accounts Site” will be created that will house all the portal pages and other portal constructs. We have to test the application in a phase wise manner as well as the whole application. First all the business functionalities in this application are scripted using the Badboy tool and then exported to JMeter.

She has worked in the following applications for the Ameriprise Client.

1. Client Site Redesign R3A

2. Riversource

3. Account Suitability

4. Accuracy and Timeliness

5. Naviplan

6. Lisa Online

7. Life Illustrations

Responsibilities

• Understanding the performance test requirements

• Deriving Performance test scenarios, workload mix and metrics

• Developing scripts in JMeter as well as in Load Runner

• Creation and validation of Test Data

• Executing Performance, Scalability and Reliability tests

• Monitoring the Application and DB servers

• Preparing the consolidated test reports and share with the onsite counterparts

Project #8

Title : PNC OQ

Client: Ameriprise

Operating System: Windows XP

Tools: Load Runner 8.1

Period: 2 months

Description: The Property and casualty (P&C) application offers real-time and online Quote, Policy Sale and Cross Selling. It also provides an opportunity to perform Policy Changes and Claims Processing. The application is intended to ensure Ameriprise’s competitive advantage and provide first to market capability. This web site will be the place that customers can access for policy information for their Home and Auto Insurance needs.

Responsibilities:

• Collecting and analysing the performance test requirements

• Deriving performance test scenarios, workload mix and metrics

• Developing scripts development procedures and test execution plan

• Executing Performance, Scalability and Reliability tests

• Preparing the consolidated test reports

Project 9:

Title : Care One, Ovations USA

Client : UHG

Operating System: Windows XP

Tools : Load Runner 8.1 web protocol

Period : 2 months

Description: The purpose of this testing is to provide UHG with validation that their client server system configuration is suitably sized and correctly configured to support the expected UHG business users. All the business functions in the Web application are scripted using the Load runner 8.1 Web Protocol.

Responsibilities:

• Understanding the test requirements

• Performed R&D with different Protocols suitable for Web recording

• Recording and Enhancing the scripts in Vugen

• Creating and Executing the scenarios in Controller

• Analyzing the test summary report

• Reporting the status to the onsite counterparts

Project 10:

Title : Care One, Ovations USA

Client : UHG

Operating System: Windows XP

Tools : Load Runner 8.1 .Net Protocol

Period : 4 months

Description: UHG Care One is a robust care management application that integrates clinical technology with over 20 years of healthcare industry experience. Care One offers the capability of integrating tracking and monitoring a patient’s health to enhance the overall patient care process.

The application is designed to provide a way to identify an enrollee’s care level requirements and determine an appropriate and effective care management approach.

Responsibilities

• Understanding the test requirements

• Performed R&D with different Protocols suitable for .Net protocol recording

• Recording and Enhancing the scripts in Vugen

• Creating and Executing the scenarios in Controller

• Analyzing the test summary report

• Reporting the status to the onsite counterparts

Project 11:

Title : Optical Power Meter

Client : OptiwavePhotonics Ltd.

Processor/Language: MSP 430 F135/ Embedded C

Period : 9 months (Aug ’05 – Apr’ 06)

Description:An optical power meter (OPM) is a device used to measure the energy in an optical signal.

This project involved designing of new generation, state of the art handheld OPMs for telecommunication industry.

Responsibilities:

• Development of OLED display interface module, battery charging unit programming, EEPROM interfacing etc.

• Testing the unit for each of the modules.

• Debugging the issues with the help of IAR Embedded workbench tool from Texas Instruments.

Project 12:

Title : Pulse Oximetry(Nov’04 – Jul’05)

Client : NationalInstitute of Technology, Warangal.

Processor/Language: PIC Microcontroller Assembly Language/LabVIEW

Description:A Pulse Oximeter is a device used to find the oxygen content in the blood. A sensor called PhotoPlethysmographic sensor was constructed and used to record the pressure variations in the blood. The signals were acquired using LabVIEW and the readings were then analyzed & oxygen content was calculated using an algorithm programmed in PIC Microcontroller.

Responsibilities:

• Development of PhotoPlethysmographic Sensor and Designing the related circuitry.

• Acquiring the PPG signal using LabVIEW

• Designing an Algorithm and implementing using PIC Microcontroller to calculate the Oxygen content in the blood.



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