Dawn-Marie Santa **** Royal Court Bsmt
Abbotsford, BC V2T 4J6
Tel: 604-***-**** Cell: 604-***-****
*********@*****.***
HIGHLIGHTS:
• Strong work ethic in general labour and customer service experience
• Helpful, courteous, and patient with customers
• Respond well to new challenges and opportunities to learn
• Work well under pressure and Highly motivated
• Punctual, Reliable and Enthusiastic
• Work well independently and as part of a team
• Personable and professional in appearance and manner
• Flexible and willing to start immediately
RELEVANT SKILLS:
Cashier & Customer Service:
• Promptly respond and assist with customer inquiries
• Resolved customer complaints when needed, ensuring client satisfaction
• Able to accurately make change and perform credit and debit transactions
• Work well with people of different cultures, ages and socio-economic backgrounds
• Strong communication and listening skills; helpful, patient and courteous with customers
Kitchen Assistant:
• Cleans food preparation areas and equipment.
• Follow safe food handling procedures to properly label cover and store food
• Experience inventorying and stocking food products and supplies
• Monitor for changes in the status of seniors and report observations to cook and relevant care staff
WORK HISTORY:
Community Support Worker- Accredited Supportive Living Services, Grimshaw, AB Oct 2010- July 2011
Kitchen Aide- Vialta Lodge/Beaver Foundation, Viking, AB Nov 2009- Sept 2010
Receiving Clerk- Western Groceries, Edmonton, AB Sept 2008- July 2009
Truck Driver- 1214323 Alberta Ltd., Edmonton, AB Jan 2000- Sept 2008
EDUCATION:
Introduction to Proactive Strategies Certificate- A.S.L.S, Grimshaw, AB Expires Feb 2014
Abuse Prevention & Response Protocol Certificate- A.S.L.S, Grimshaw, AB Expires Jan 2014
WHMIS Certificate- JorAnn Safety, Grimshaw, AB Expires Feb 2013
Medication Administration for Para Professionals- A.S.L.S, Grimshaw, AB Expires May 2012
Level C CPR/AED Certificate- St. John Ambulance, Grimshaw, AB Expires Feb 2012
Food Sanitation & Hygiene Certificate- Alberta Health & Wellness, Edmonton, AB 2010
Class 1 Drivers License- Alberta Motor Services, Edmonton, AB 1991
REFERENCES:
available upon request